Governance Administrator
UK Visa Sponsorship Analytics
Occupation Type
National government administrative occupations
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Summary
The purpose of this role is to support BrisDoc's governance structure and assist in the development of organisational systems and practice to ensure effective monitoring and compliance with regulatory, NHS and contract requirements as well as best practice.
You will undertake a range of tasks such as compliance audit, obtaining and analysing patient experience data, administration to support the management of learning events, complaints and information requests. You will work closely with the Governance Manager and widerGovernance Team.
Main duties of the job
The Governance Administrator supports BrisDoc's governance structure and assists in developing organisational systems and practice to ensure effective monitoring and compliance with regulatory, NHS and contractual requirements as well as best practice.
You will undertake a range of tasks including compliance audits, collecting and analysing patient experience data, providing administrative support for the management of learning events, complaints and information requests. You will work closely with the Governance Manager and wider Governance Team.
As Governance Administrator, your work will involve:o Governance administration and complianceo Meetings and Project Supporto Patient Experience and Feedbacko General administrative duties
About Us
What Can We Offer You?
Details
The purpose of this role is to support BrisDoc's governance structure and assist in the development of organisational systems and practice to ensure effective monitoring and compliance with regulatory, NHS and contract requirements as well as best practice.
You will undertake a range of tasks such as compliance audit, obtaining and analysing patient experience data, administration to support the management of learning events, complaints and information requests. You will work closely with the Governance Manager and widerGovernance Team.
Main duties of the job
The Governance Administrator supports BrisDoc's governance structure and assists in developing organisational systems and practice to ensure effective monitoring and compliance with regulatory, NHS and contractual requirements as well as best practice.
You will undertake a range of tasks including compliance audits, collecting and analysing patient experience data, providing administrative support for the management of learning events, complaints and information requests. You will work closely with the Governance Manager and wider Governance Team.
As Governance Administrator, your work will involve:o Governance administration and complianceo Meetings and Project Supporto Patient Experience and Feedbacko General administrative duties
About Us
What Can We Offer You?
- 25 days' annual leave (rising with service)
- NHS Pension Scheme (23.7% employer contribution)
- Employee Assistance Programme (EAP)
- Supported professional development and training
- Employee recognition platform with savings and discounts
- The opportunity to contribute to a healthcare organisation with a strong social impact mission
Details
Date posted
04 March 2026
Pay scheme
Other
Salary
£14.40 an hour per hour
Contract
Fixed term
Duration
1 years
Working pattern
Full-time, Part-time
Reference number
Governance Administrator
Job locations
Unit 21, Osprey Court
Hawkfield Business Park
Bristol
BS14 0BB
Job Description
Job responsibilities
This role plays a vital part in supporting BrisDocs governance structures, ensuring compliance with BrisDocs regulatory, contractual requirements, and contributing to the development and maintenance of systems that drive quality and assurance.
This is a fixed-term position for one year, providing an excellent opportunity to contribute to key quality and governance work, while developing insight into regulatory compliance.
You will support compliance monitoring, audit processes, meeting administration and the management of patient experience data. Your work will directly contribute to the continuous improvement of patient care and organisational effectiveness.
Governance Administration and Compliance Support the administration of the learning event and complaints processes, including accurate logging, investigation tracking, and reporting. Monitor shared Governance email accounts, ensuring timely and professional responses to internal and external queries. Maintain and update evidence and documentation systems for regulatory compliance, internal audits, and CQC readiness. Assist in compiling compliance audits and retrieving relevant documentation or records (e.g. call recordings) to support investigations and quality checks. Produce and distribute reports on patient feedback and governance themes, identifying trends to inform service learning. Provide administrative support to audits, Quality Improvement (QI) initiatives and the monitoring of action plans arising from incidents, complaints or inspections. Maintain a register of local policies and procedures, monitoring review dates and supporting version control.
Meeting and Project Support
04 March 2026
Pay scheme
Other
Salary
£14.40 an hour per hour
Contract
Fixed term
Duration
1 years
Working pattern
Full-time, Part-time
Reference number
Governance Administrator
Job locations
Unit 21, Osprey Court
Hawkfield Business Park
Bristol
BS14 0BB
Job Description
Job responsibilities
This role plays a vital part in supporting BrisDocs governance structures, ensuring compliance with BrisDocs regulatory, contractual requirements, and contributing to the development and maintenance of systems that drive quality and assurance.
This is a fixed-term position for one year, providing an excellent opportunity to contribute to key quality and governance work, while developing insight into regulatory compliance.
You will support compliance monitoring, audit processes, meeting administration and the management of patient experience data. Your work will directly contribute to the continuous improvement of patient care and organisational effectiveness.
Governance Administration and Compliance Support the administration of the learning event and complaints processes, including accurate logging, investigation tracking, and reporting. Monitor shared Governance email accounts, ensuring timely and professional responses to internal and external queries. Maintain and update evidence and documentation systems for regulatory compliance, internal audits, and CQC readiness. Assist in compiling compliance audits and retrieving relevant documentation or records (e.g. call recordings) to support investigations and quality checks. Produce and distribute reports on patient feedback and governance themes, identifying trends to inform service learning. Provide administrative support to audits, Quality Improvement (QI) initiatives and the monitoring of action plans arising from incidents, complaints or inspections. Maintain a register of local policies and procedures, monitoring review dates and supporting version control.
Meeting and Project Support
Prepare agendas, take and circulate accurate minutes for meetings, track actions, and maintain attendance records. Coordinate diaries, schedule meetings, and ensure appropriate documentation is prepared in advance. Support the Governance Manager in coordinating internal and external meetings, including regulatory visits or peer reviews.
Patient experience and Feedback Administer the Patient Satisfaction Survey programmecoordinating data collection, analysis, and dissemination of insights to service teams. Collaborate with managers to ensure that feedback is acknowledged, acted upon, and forms part of continuous service improvement. Enter quality and performance data into corporate dashboards and records, ensuring accuracy and timeliness.
General Administrative Duties Work collaboratively across operational and clinical teams to promote good governance and compliance. Uphold BrisDocs policies on safeguarding, confidentiality, data protection and information governance. Contribute to maintaining team resources, such as filing systems, contact directories, and document repositories. Act as a positive team player, supporting a culture of continuous improvement and cross cover when required.
Please see the attached Job Description for more information about the role.
Job Description
Job responsibilities
This role plays a vital part in supporting BrisDocs governance structures, ensuring compliance with BrisDocs regulatory, contractual requirements, and contributing to the development and maintenance of systems that drive quality and assurance.
This is a fixed-term position for one year, providing an excellent opportunity to contribute to key quality and governance work, while developing insight into regulatory compliance.
You will support compliance monitoring, audit processes, meeting administration and the management of patient experience data. Your work will directly contribute to the continuous improvement of patient care and organisational effectiveness.
Governance Administration and Compliance
Patient experience and Feedback Administer the Patient Satisfaction Survey programmecoordinating data collection, analysis, and dissemination of insights to service teams. Collaborate with managers to ensure that feedback is acknowledged, acted upon, and forms part of continuous service improvement. Enter quality and performance data into corporate dashboards and records, ensuring accuracy and timeliness.
General Administrative Duties Work collaboratively across operational and clinical teams to promote good governance and compliance. Uphold BrisDocs policies on safeguarding, confidentiality, data protection and information governance. Contribute to maintaining team resources, such as filing systems, contact directories, and document repositories. Act as a positive team player, supporting a culture of continuous improvement and cross cover when required.
Please see the attached Job Description for more information about the role.
Job Description
Job responsibilities
This role plays a vital part in supporting BrisDocs governance structures, ensuring compliance with BrisDocs regulatory, contractual requirements, and contributing to the development and maintenance of systems that drive quality and assurance.
This is a fixed-term position for one year, providing an excellent opportunity to contribute to key quality and governance work, while developing insight into regulatory compliance.
You will support compliance monitoring, audit processes, meeting administration and the management of patient experience data. Your work will directly contribute to the continuous improvement of patient care and organisational effectiveness.
Governance Administration and Compliance
Support the administration of the learning event and complaints processes, including accurate logging, investigation tracking, and reporting. Monitor shared Governance email accounts, ensuring timely and professional responses to internal and external queries. Maintain and update evidence and documentation systems for regulatory compliance, internal audits, and CQC readiness. Assist in compiling compliance audits and retrieving relevant documentation or records (e.g. call recordings) to support investigations and quality checks. Produce and distribute reports on patient feedback and governance themes, identifying trends to inform service learning. Provide administrative support to audits, Quality Improvement (QI) initiatives and the monitoring of action plans arising from incidents, complaints or inspections. Maintain a register of local policies and procedures, monitoring review dates and supporting version control.
Meeting and Project Support Prepare agendas, take and circulate accurate minutes for meetings, track actions, and maintain attendance records. Coordinate diaries, schedule meetings, and ensure appropriate documentation is prepared in advance. Support the Governance Manager in coordinating internal and external meetings, including regulatory visits or peer reviews.
Patient experience and Feedback Administer the Patient Satisfaction Survey programmecoordinating data collection, analysis, and dissemination of insights to service teams. Collaborate with managers to ensure that feedback is acknowledged, acted upon, and forms part of continuous service improvement. Enter quality and performance data into corporate dashboards and records, ensuring accuracy and timeliness.
General Administrative Duties Work collaboratively across operational and clinical teams to promote good governance and compliance. Uphold BrisDocs policies on safeguarding, confidentiality, data protection and information governance. Contribute to maintaining team resources, such as filing systems, contact directories, and document repositories. Act as a positive team player, supporting a culture of continuous improvement and cross cover when required.
Please see the attached Job Description for more information about the role.
Meeting and Project Support Prepare agendas, take and circulate accurate minutes for meetings, track actions, and maintain attendance records. Coordinate diaries, schedule meetings, and ensure appropriate documentation is prepared in advance. Support the Governance Manager in coordinating internal and external meetings, including regulatory visits or peer reviews.
Patient experience and Feedback Administer the Patient Satisfaction Survey programmecoordinating data collection, analysis, and dissemination of insights to service teams. Collaborate with managers to ensure that feedback is acknowledged, acted upon, and forms part of continuous service improvement. Enter quality and performance data into corporate dashboards and records, ensuring accuracy and timeliness.
General Administrative Duties Work collaboratively across operational and clinical teams to promote good governance and compliance. Uphold BrisDocs policies on safeguarding, confidentiality, data protection and information governance. Contribute to maintaining team resources, such as filing systems, contact directories, and document repositories. Act as a positive team player, supporting a culture of continuous improvement and cross cover when required.
Please see the attached Job Description for more information about the role.
Person Specification
Essential
Skills and experience
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
BrisDoc Healthcare Services
Address
Unit 21, Osprey Court
Hawkfield Business Park
Bristol
BS14 0BB
Employer's website
https://brisdoc.co.uk/ (Opens in a new tab)
Employer details
Employer name
BrisDoc Healthcare Services
Address
Unit 21, Osprey Court
Hawkfield Business Park
Bristol
BS14 0BB
Employer's website
https://brisdoc.co.uk/ (Opens in a new tab)
LNKD1_UKTJ
Essential
Skills and experience
- Educated to Grade 4/C or above in English and Maths
- Strong IT skills, including Microsoft Office (especially Excel, Word, Outlook)
- Administrative experience
- NVQ Level 3/4, ECDL, or relevant qualifications in Business Administration
- Previous administrative experience, ideally in healthcare/NHS
- Previous experience in governance or audit support
Essential
- Educated to Grade 4/C or above in English and Maths
- Strong IT skills, including Microsoft Office (especially Excel, Word, Outlook)
- Administrative experience
- NVQ Level 3/4, ECDL, or relevant qualifications in Business Administration
- Previous administrative experience, ideally in healthcare/NHS
- Previous experience in governance or audit support
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
BrisDoc Healthcare Services
Address
Unit 21, Osprey Court
Hawkfield Business Park
Bristol
BS14 0BB
Employer's website
https://brisdoc.co.uk/ (Opens in a new tab)
Employer details
Employer name
BrisDoc Healthcare Services
Address
Unit 21, Osprey Court
Hawkfield Business Park
Bristol
BS14 0BB
Employer's website
https://brisdoc.co.uk/ (Opens in a new tab)
LNKD1_UKTJ