Groups, Conference & Events Assistant Manager
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Apply Here: https://careers.apexhotels.co.uk/groups-conference-events-assistant-manager-282200.htm
Why Join Apex Hotels?
You will receive a warm welcome into the Apex family on joining us as a Groups,Conference,and Events Asssitant Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Events and Group Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Main Purpose of Job
To drive and manage conference, events and group sales and confirmed bookings, ensuring exceptional service delivery from enquiry to execution. Key support to the GCE Manager, this role plays a key part in maximising revenue, efficient coordination, and outstanding client relationship management while delivering exceptional client experiences across all conference and event spaces.
Specific Tasks
Supervisory Responsibilities
- Supporting the GCE Manager in overseeing daily team operations and strategic planning
- Provide guidance, training, and mentoring to junior team members.
- Delegate tasks and monitor performance to ensure service standards are met.
- Assist in onboarding new team members and contribute to development plans.
Sales & Revenue Generation
- Convert group and event enquiries into confirmed bookings.
- Maximise bedroom, meeting room, and event space revenue.
Client Relationship Management
- Build strong relationships with corporate, leisure, and agency clients.
- Conduct site visits and client meetings to showcase the hotel’s offerings.
Event Coordination
- Liaise with internal departments (F&B, Front Office, Housekeeping) to ensure seamless event delivery.
- Prepare detailed function sheets and ensure all client requirements are met.
- Attend and support events as required to ensure client satisfaction.
Administration & Reporting
- Maintain accurate records in the hotel’s booking system.
- Prepare reports on sales performance, booking trends, and client feedback.
- Generate reports on sales performance, booking trends, and client feedback.
- Monitor team productivity and suggest improvements to processes.