Growth and Delivery Manager (Based anywhere in United Kingdom)

Growth and Delivery Manager (Full-time) United Kingdom

*This role requires 100% weekly travel to client sites and onsite work at client locations.*

Why Join Proudfoot?

Proudfoot is a global management consulting firm with a singular focus: Delivering operational performance improvement that endures.

• We solve complex operational challenges across industries — Whether it's reducing aircraft turnaround times for a major airline, compressing project cycle times by 50%+ in capital-intensive construction, or eliminating bottlenecks across a 12-plant manufacturing network, you'll tackle problems that have resisted conventional approaches.
• We transform how organisations are managed, not just how they operate — Our engagements go deeper than process redesign. You'll coach frontline supervisors and senior leaders alike, embedding new management behaviours and operating rhythms that sustain performance long after we leave.

Our proven methodology, The Proudfoot System (TPS), provides the structure and discipline to convert complex operational challenges into quantifiable gains.

The Growth & Delivery Manager is a senior leadership position carrying full accountability for engagement outcomes, client value delivery, and account growth. This is a role for someone who takes ownership of results and the development of the people around them.

What You’ll Be Responsible For

Delivery & Results Accountability

• Own the delivery of agreed business outcomes across the engagement lifecycle, from mobilisation through close-out
• Operate directly within client environments — on the floor, in the control room, at the planning table — to identify performance gaps and drive targeted improvement
• Apply The Proudfoot System to structure the engagement, maintain methodological rigour, and ensure consistent execution against plan

Solution Development & Sustainability

• Develop solutions in partnership with client teams, ensuring that knowledge, ownership, and operating capability transfer progressively throughout the engagement
• Design and deliver structured workshops, coaching programmes, and training that build the client’s capacity to operate independently
• Ground every intervention in the client’s operational reality so that improvements hold beyond Proudfoot’s involvement

Client Partnership & Stakeholder Leadership

• Engage with senior client leaders to define the highest-value problems, align organisational priorities, and maintain momentum through governance and steering forums
• Establish trust through consistent delivery, transparency, and an unwavering focus on the client’s business objectives
• Represent Proudfoot with credibility at all levels of the client organisation

Account Growth & Commercial Impact

• Grow the client relationship by demonstrating measurable bottom-line impact and identifying where additional Proudfoot capability can extend that value
• Contribute to proposal development, scope definition, and commercial negotiations as the engagement evolves
• Support broader market growth in alignment with regional and European strategic priorities

People Leadership & Development

• Take direct accountability for the professional development of the Proudfoot consultants on your team — their growth is a core measure of your effectiveness in this role
• Invest equally in building client team capability, equipping individuals to lead improvements with confidence
• Provide clear, honest, and constructive feedback that raises the standard for both Proudfoot and client personnel

Day-to-Day Life

No two days are the same. You will move between shop floors, operational environments, and executive boardrooms — frequently within the same week. Travel and operational variety are inherent to the role. Reporting to the VP Growth & Delivery, you will balance hands-on operational involvement with stakeholder management, team development, and the commercial thinking required to expand the account.

Skills & Experience

Education

• Bachelor’s degree in Science, Engineering, Psychology and Business Studies
• Master’s degree in Management or Business is desirable

Industry Experience

• Significant experience within industrial manufacturing, natural resources, mining, or energy sectors
• Backgrounds may include operations, maintenance, supply chain, internal OPEX, transformation programmes, financial control, environmental change, renewables, or behavioural change / industrial psychology

Consulting & Methodologies

• Demonstrated track record of delivering business performance improvement with quantifiable, sustained results
• Experience leading, managing, and developing teams in operational or project environments
• Working knowledge of methodologies such as Lean, Six Sigma, or business process reengineering

Commercial & Financial Acumen

• Strong understanding of financial principles, including P&L, balance sheets, and cost management
• Proven ability to engage in commercial discussions and contribute to account strategy

Technical & Analytical Skills

• Strong proficiency in Microsoft Excel, PowerPoint, Word, and Power BI
• Data analytics capability and comfort working with operational performance data

Digital & AI Capability

• Practical experience using AI tools (e.g. Copilot, Claude, or similar) to enhance productivity, analysis, or delivery quality

Languages

• Business-level fluency in English is essential
• French, German, or Spanish language skills are a strong advantage

Personal Attributes

• Commanding leadership presence with the ability to influence and align senior stakeholders
• Exceptional communication skills, professional resilience, and sustained energy
• Ability to operate effectively under ambiguity, time pressure, and complex organisational dynamics
• Comfortable being held accountable for outcomes, not activity
• Strong commitment to personal development and to upholding the Proudfoot brand

Our Commitment to Diversity & Inclusion

What makes us different is what makes us whole. At Proudfoot, we value diverse perspectives and are committed to creating a safe, inclusive, and empowering workplace for everyone. Diversity is integral to our success and innovation.

Proudfoot is an equal opportunity employer and does not tolerate unlawful discrimination of any kind.

Screening Questions (LinkedIn)

• Do you hold a Bachelor’s or Master’s degree?
• Do you speak and write English fluently?
• Which additional languages do you speak and write fluently?
• Do you have a minimum of 5 years’ experience in business or operational consulting?
• Do you have the right to work in the United Kingdom?
• Are you willing to travel weekly (100%) to client sites?
• Do you have experience with data analytics or performance reporting tools?
• Have you used AI tools (e.g. Copilot, Claude) in a professional context?