Harrow Home Treatment Team Manager

Job Overview

The Home Treatment Team (HTT) Manager plays a pivotal leadership role within the acute care pathway, providing operational and clinical management to a multidisciplinary team delivering intensive community‑based mental health support as a safe and effective alternative to hospital admission.

The post‑holder ensures the delivery of high‑quality, responsive care for individuals in acute mental health crisis, promoting least‑restrictive, recovery‑focused interventions. You will oversee the day‑to‑day running of the service, including clinical governance, staffing, resource allocation, and service development, while guiding a team of nurses, social workers, occupational therapists, support workers and medical staff to deliver timely assessments, robust risk management, crisis planning and short‑term therapeutic interventions in service users’ homes.

The post‑holder will uphold excellence in crisis care through adherence to national standards, Trust policies and regulatory requirements, fostering a supportive and accountable team culture through effective supervision, performance management and staff development. This role is ideal for a motivated and experienced mental health professional with strong leadership skills, a passion for crisis care and the ability to thrive in a fast‑paced, dynamic environment.

Main duties of the job

The Home Treatment Team Manager provides operational and clinical leadership to ensure safe, effective, high‑quality crisis care in the community. The role involves overseeing clinical decisions, risk assessment and workload allocation across the multidisciplinary team, alongside staff supervision, performance management and rota planning to maintain consistent service delivery.

The post‑holder ensures timely responses to referrals, promotes alternatives to admission, supports early discharge and works closely with inpatient wards, community teams, emergency services and other partners to deliver seamless care pathways.

They lead on governance, safeguarding, incident management and quality improvement, monitor key performance indicators and maintain accurate documentation in line with Trust and professional standards, while fostering a compassionate, recovery‑focused team culture.

Working for our organisation

Working for CNWL means joining a Trust that genuinely invests in its people, with a comprehensive package of staff benefits, wellbeing support and career development opportunities. You’ll have access to extensive rewards including long‑service and achievement recognition, salary sacrifice schemes, financial wellbeing support, annual leave purchase options, and discounts through platforms such as Blue Light Card and Vivup.

Detailed Job Description And Main Responsibilities

Please refer to the attached Job Description and Person Specification on this advert for further info.

The Home Treatment Team Manager provides dynamic clinical and operational leadership to a multidisciplinary team delivering intensive community‑based mental health crisis care as an alternative to hospital admission. The post‑holder ensures safe, high‑quality, person‑centred interventions by overseeing daily operations, coordinating referrals, managing risk and allocating staff and resources effectively. The role includes providing clinical oversight, guidance and support for practitioners undertaking assessments, crisis planning and home‑based treatment, while upholding standards of documentation, governance, safeguarding and regulatory compliance. The manager will develop strong partnerships with acute wards, crisis services, community teams, emergency departments, police, ambulance services and other agencies to ensure seamless care transitions, avoid unnecessary admissions and facilitate safe early discharge. The post‑holder will also manage workforce planning, supervision, performance and staff wellbeing, fostering a compassionate, resilient and recovery‑focused team culture aligned with the Trust’s values and commitment to excellent crisis care

Person specification

Education And Qualifications

Essential criteria

• Recognised professional qualification in mental health, e.g. RMN,
• Evidence of continuous professional development
  
  

Desirable criteria

• Certificate or Diploma management/Leadership studies.
• Academic qualification in health, business, or management disciplines
  
  

Previous experience

Essential criteria

• Experience of managing a multi-disciplinary mental health team including medical staff.
• Experience of supervising staff and conducting appraisals of staff.
• Experience of multi-professional collaboration at senior level, including partnership working with other agencies on a wide range of service user care issues.

Experience of dealing with complaints

Experience of developing operational policies/procedures.

Desirable criteria

• Experience of working in an integrated mental health service.
• Experience of working in community mental health service.
• Demonstrate evidence of setting up a new service or project management of a mental health service.
  
  

Skills and Knowledge

Essential criteria

• Knowledge and understanding of models of Crisis Resolution and Home Treatment
• Knowledge and experience of Risk Assessment and/or Risk Management.
• Possess well-developed communication skills including the ability to write clear protocols, policies and procedural guidelines.
• Knowledge and understanding of the Safeguarding Policies and procedures.
• Demonstrate a commitment to working with people suffering from severe and enduring mental illness, a significant proportion of whom are from black and minority ethnic communities.
• Possess well-developed communication skills including the ability to write clear protocols, policies and procedural guidelines.
• Possess well-developed communication skills including the ability to write clear protocols, policies and procedural guidelines.