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To work in close liaison with the Patient Catering Team to ensure the Food Production Teams deliver a high quality, cost effective and efficient service consistently for patients and staff.To carry out the main duties of the position as listed below.
Meals produced each week: 18,000
Keep within agreed budgets for- patient meal costs- gross profit margins for patient meals- labour costs
Responsible for the day to day management of the chefs and kitchen assistants within patient catering, along with ensuring all Health and Safety legislation is adhered to by the chef team.Liaising with the meal dispatch team regarding any issues or menu changes and reporting any equipment problems.
To be responsible for the security of the department with the opening and locking up of the production areas ensuring all equipment has been turned off.
This role is suitable for sponsorship
CommunicationInternal Internal communication and working relationships. Verbal and written communications regarding the day-to-day supervisory issues of the Catering Services. Catering Management. Staff. Other departments, ie Estates, Wards, Dietetics. Patients
External Companies delivering goods. Placing orders to companies. Contractors (Maintenance).
Assessment of Work Punctuality and regular attendance. Good interaction with customers and colleagues. Consistent achievement of main duties supported by internal and external documentation.
Supporting Documents Hygiene, Health & Safety Audits, Departmental Quality Assurance Audits, Food Costings, EHO Reports, Infection Control Reports, Customer Complaints, Compliments.
In conjunction with the Catering Department management team provide effective leadership to ensure a consistently responsive and efficient catering service, maintaining team morale and encouraging a team spirit and can do attitude.
Co-ordinate with the Food Production Manager to ensure that adequate staffing levels are maintained, ensuring the allocation of staff duties always meet the needs of the service and work specifications.
To provide staff with supervision, direction and support in the preparation and cooking for patients and staff ensuring that methods, procedures and service times are adhered to.
Preparation and production of meals including specialised diets.
To take an active role in maintaining and improving the quality of the Catering Services. To be responsible for the identification of training needs within the kitchen and the provision of any subsequent training of staff, ensuring a high calibre workforce is maintained.
To oversee the grievance, disciplinary and welfare issues of the food production team both in the central kitchen and restaurant in liaison with the Catering management.
To carry out individual performance reviews with production staff under the direction of the Food Production Manager.
To deal with ward enquiries regarding patients meals and to visit wards and meet with ward staff and patients. This may occasionally include patients and staff who do not have English as their first language.
To maintain a high profile and deal with any enquiries in a timely and effective manner.
To be available for the emergency incidents call out procedure.
To be responsible for the security of the department with the opening and locking up of the production areas ensuring all equipment has been turned off. To ensure standards of hygiene and work practices are adhered to within the Catering Department in accordance with Trust Policies and Procedures, including the completion of department documentation.
To ensure the observance of safety regulations and safe operating procedures in the department. To be responsible for the reporting to the maintenance department of mechanical defects and the need to repairs quickly.
At the direction of the Food Production Manager, to give sufficient close supervision and training to new or existing employees until their required standard is achieved. This includes induction on new and existing production equipment.
To report sickness or absenteeism to his/her Food Production Manager, and conduct return to work interviews with staff and updating departmental records.
To attend training as required and highlighted in Personal Development Plans. Supervisor and coach apprentice chefs.
As part of Personal Development Programme, participate in working groups involved in the development of patient and retail services, department procedures and user groups.
To ensure that departmental costs and gross profit targets are achieved by working to agreed production procedures and staffing levels.
To accompany internal and external Monitoring Officers/Auditors during inspections of the department or service points and to take such actions as required addressing issues raised.
To be responsible for the security of stock and equipment in the production area, reporting any discrepancies to the Food Production Manager. Your attention is drawn to the Health and Safety at Work Act 1974 which requires you to:
Take reasonable care for the health and safety of yourself and others who may be affected by your acts or omissions at work and to co-operate with the Trust on any matters of Health and Safety.
You are required to acquaint yourself with, and always comply with, Trust Policies governing Health and Safety at Work. You must ensure that any accidents/incidents are reported accurately in accordance with the Trusts procedures.
Your responsible office and/or the Personnel Department hold copies of the Policies and Procedures
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.