Head of Clinical Operations

Job Description

Head of Clinical Operations – Fulwood Hall, Euxton Hall & Buckshaw Hospitals, Ramsay Health Care UK

Location: Lancashire (Multi-site; Registered Manager responsibilities at one hospital)

Full Time – 37.5 hours per week

Ramsay Health Care UK is one of the leading independent healthcare providers in the country, committed to delivering outstanding patient care, clinical excellence and operational efficiency across our hospitals and services. Our Lancashire region is home to a portfolio of high-performing private hospitals that pride themselves on quality, safety and patient experience.

We are seeking an exceptional and visible clinical leader to take on the position of Head of Clinical Operations, providing senior clinical leadership across our Buckshaw, Euxton Hall and Fulwood Hall Hospitals. This is a key strategic role at the heart of our organisation, responsible for setting and assuring high clinical standards, strengthening governance and ensuring our hospitals consistently meet CQC Fundamental Standards.

The Role

As the Head of Clinical Operations, you will provide strategic and operational leadership across Fulwood Hall, Euxton Hall and Buckshaw Hospitals. You will oversee multisite clinical services, be responsible for ensuring the delivery of safe, high-quality, patient centred care while driving continuous improvement in clinical standards, operational performance and regulatory compliance.

In addition, you will act as the Registered Manager for Fulwood Hall hospital, ensuring full compliance with CQC requirements and setting the benchmark for excellence in governance and service delivery.

Key Responsibilities

• Provide senior clinical and operational leadership across multiple hospital sites.
• Oversee and enhance clinical governance, patient safety, risk management, and quality improvement programmes.

Ensure compliance with all relevant regulatory and statutory frameworks, including direct accountability as Registered Manager for one hospital.

Lead and inspire clinical teams to deliver best in class patient outcomes and experience.

Drive operational efficiency, workforce planning and service optimisation across the region.

Partner with Hospital Directors, medical leaders and central support teams to deliver the strategic goals of Ramsay Health Care UK.

Support growth, service development and innovation in line with business and clinical priorities.

Champion a culture of accountability, learning and professional excellence.

About You

We are looking for a transformative leader with the credibility, vision and resilience to operate at scale in a complex healthcare environment.

Essential Qualifications & Experience

• Senior clinical leadership experience within acute hospital settings (NHS or independent sector).
• Proven track record of leading multi-site clinical operations or large, complex hospital services.
• Deep understanding of CQC regulatory frameworks and experience as a Registered Manager (or readiness to take on the role).
• Strong governance, risk and quality management expertise.
• Exceptional leadership, communication and influencing skills.
• A healthcare professional qualification (NMC or HCPC registration preferred).
  
  
  

What We Offer

• Competitive salary
• The opportunity to shape clinical excellence across a key region within one of the UK’s most trusted healthcare providers.
• A supportive, mission driven culture, focused on people, patients and continuous improvement.
• Contributory pension scheme
• Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career
• 25 days’ annual leave plus the opportunity to buy/sell more

Private Healthcare and Life Assurance

Uniform

Access to our employee Discount Programme

Wellbeing centre and access to 24/7 employee assistance line for free advice

Long service, colleague recognition and appreciation awards

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.