Head Of Communications
UK Visa Sponsorship Analytics
Occupation Type
Public relations and communications directors
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£77,200
(£39.59 per hour)
Occupation rate applies
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Description
Head of Communications
Location: Hybrid working at our office in Wimbledon.
Salary: Competitive
Contract: Permanent
We have a fantastic opportunity for a Head of Communications to join our Strategy & Corporate Development. The Head of Communications is a senior strategic leader accountable for defining and delivering the organisation’s global communications strategy across internal and external audiences.
This role translates corporate objectives and brand vision into a coherent, enterprise-wide communications approach that protects and builds reputation, drives engagement, and enables long-term brand equity growth across markets. The Head of Communications provides strategic counsel to executive leaders, owns communications prioritisation and integration at portfolio level. It replaces siloed internal/external models with a unified approach grounded in clarity, prioritisation, and performance and ensures that all communications activity operates as a single, high-performing system.
The role is leadership- and strategy-led, with accountability for direction-setting, governance, people leadership, and decision-making at scale. Critically, this role is accountable for stabilising the team, raising performance standards, addressing behavioural and capability gaps, and creating a healthy, high-performing culture that balances empathy with firmness.
Key Responsibilities
Enterprise communications strategy
Location: Hybrid working at our office in Wimbledon.
Salary: Competitive
Contract: Permanent
We have a fantastic opportunity for a Head of Communications to join our Strategy & Corporate Development. The Head of Communications is a senior strategic leader accountable for defining and delivering the organisation’s global communications strategy across internal and external audiences.
This role translates corporate objectives and brand vision into a coherent, enterprise-wide communications approach that protects and builds reputation, drives engagement, and enables long-term brand equity growth across markets. The Head of Communications provides strategic counsel to executive leaders, owns communications prioritisation and integration at portfolio level. It replaces siloed internal/external models with a unified approach grounded in clarity, prioritisation, and performance and ensures that all communications activity operates as a single, high-performing system.
The role is leadership- and strategy-led, with accountability for direction-setting, governance, people leadership, and decision-making at scale. Critically, this role is accountable for stabilising the team, raising performance standards, addressing behavioural and capability gaps, and creating a healthy, high-performing culture that balances empathy with firmness.
Key Responsibilities
Enterprise communications strategy
- Define and lead the global communications strategy aligned to corporate objectives and brand vision
- Translate business strategy, transformation priorities, and growth ambitions into clear communications direction
- Ensure communications is positioned as a strategic enabler of organisational performance, not a support function
- Advise senior leadership on communications implications of strategic decisions, risk, and change
Communications strategy & integration
- Define and own the global communications strategy aligned to brand ambition and business priorities
- Integrate internal and external communications into a single, coherent operating model
- Ensure one clear narrative spine across all audiences and markets
- Own principles for localisation and cultural adaptation while protecting brand consistency
- Lead, coach, and performance-manage senior communications leaders and campaign managers
- Establish clear roles, objectives, and success measures across the function
- Build a culture of accountability, feedback, and continuous improvement
- Develop leadership capability and succession pathways
- Oversee all internal and external campaigns at portfolio level
- Set priorities, sequence activity, and balance ambition with capacity
- Enable campaign managers to operate flexibly across internal and external contexts
- Leads the development and execution of crisis and issues communications across internal and external audiences
- Manages escalation, coordination, and governance of crisis communications on behalf of the Brand & Comms Director
- Ensures crisis readiness through playbooks, training, simulations, and agency coordination
- Oversee PR agencies and external partners via senior team members
- Set expectations, governance, and performance measures for agency engagement
- Ensure consistent standards and outcomes across markets
- Partner with the Social Media Manager, and Head of Brand to track brand equity and campaign performance
- Use insight to inform strategy, prioritisation, and optimisation
- Establish clear governance, decision rights, and escalation paths
- Significant senior-level experience leading communications strategy in complex, multi-stakeholder organisations, with direct exposure to executive- level environments.
- Proven senior experience spanning both internal and external communications
- Demonstrated success in leading, stabilising, or transforming teams
- Strong understanding of brand equity, reputation management, and campaign performance
- Experience operating in complex, matrixed, and fast-moving organisations
- High emotional intelligence combined with decisive, grounded leadership
- Confident managing ambiguity, tension, and underperformance
- Strong grasp of analytics, insight, and evidence-based decision-making
- Competitive salary and annual discretionary bonus
- 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave
- Training opportunities as well as clearly defined career progression
- Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
- Attractive company pension scheme
- Life assurance – employer funded cover of 4x basic salary
- Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services:
- Salary Finance – access to savings and borrowing through payroll
- Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles
Please note that we have a thorough referencing process, which includes criminal record checks.
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.