Head of Data Networks

CompanyFluidOne

LocationLondon, England, United Kingdom

Posted At2/25/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (36.0%).

Occupation Type

IT operations technicians

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

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Description

Location:

London/ Hybrid

Salary

Up to 74,000

Hours

Perm 37.5 hrs per week

Company Overview

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOnes national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.

Full Job Specification

Role Overview

The Head of Data Networks will be responsible for providing strategic leadership and direction for the data network infrastructure within FluidOne. This will involve overseeing our core MPLS Network, datacentre infrastructure and network security solutions, ensuring that we deliver all elements of customer services.

Role Responsibilities

MPLS Network Management:

Oversee the design, implementation, and optimization of the core MPLS network to ensure scalability, reliability, and performance. Collaborate with cross-functional teams to deliver network solutions that meet customer requirements and service level agreements (SLAs). Troubleshoot complex network issues and provide timely resolution to maintain network integrity. Develop network automation systems to maximise efficiency of deploying and managing the MPLS core network. 4th line point of escalation for customer faults

Managed Network and Security Services:

Define service offerings, establish service level agreements, and ensure high-quality service delivery to customers. Implement and maintain robust security measures and protocols to safeguard network infrastructure and customer data.

Team Management and Development:

Recruit, train, and mentor a high-performing team of network professionals. Foster a collaborative and innovative team culture, encouraging continuous learning and skill development.

Collaboration and Stakeholder Engagement:

Liaise with internal stakeholders, including sales, marketing, and operations teams, to align network services with business objectives and customer needs. Cultivate relationships with key vendors, partners, and external stakeholders to enhance service offerings and stay competitive in the market.

Budget and Resource Management:

Develop and manage the Networks budget, ensuring cost-effective operations and resource allocation. Monitor vendor relationships and contracts to optimize value and service delivery.

Integration:

Work with acquired companies to ensure their networks adhere to group policies and industry best practice. Plan and implement migration of acquired networks onto centralised group MPLS network infrastructure.

Role Requirements

Proven experience (5+ years) in a senior engineering role within an ISP or telecommunications company, with a focus on MPLS networks and managed services.

Strong technical background, with expertise in designing, implementing, and managing MPLS networks, including routing protocols, QoS, and traffic engineering.

In-depth knowledge of network security principles, technologies, and best practices.

Strong leadership, communication, and interpersonal skills with the ability to lead and motivate a diverse team.

Industry certifications (Juniper/Cisco) are highly desirable.

Excellent problem-solving abilities and a track record of driving successful network initiatives

Demonstrable Attributes/Experience

Strategic Thinker: Must have the ability to think strategically, align Network initiatives with FluidOne s business goals, and develop a clear Network strategy that supports innovation and growth.
Technical Expertise: A strong technical background and an understanding of various Network domains, including infrastructure, cybersecurity and emerging technologies, are essential for making informed decisions and providing guidance to the Network team.
Leadership Skills: This role requires excellent leadership skills to inspire and guide the Network team, set a positive example, and foster a collaborative and high-performance culture within the department.

Communication and Collaboration: Effective communication and collaboration with other departments, senior management, and external stakeholders are critical for successful network management, integrations and project implementation.

Resource Management: Effective budget management and resource allocation skills are crucial for maintaining cost-effective Network operations and infrastructure.

Vendor and Contract Management: The ability to manage vendor relationships and contracts, ensuring optimal value and service delivery, is important for controlling costs and maintaining quality of network services.

Change Management: Adaptability and the ability to manage change within the Network department, especially during technology upgrades and transitions, are key attributes.

Regulatory Compliance: Familiarity with Network compliance, regulatory standards, and best practices to ensure legal and ethical Network operations.

Problem-Solving and Decision-Making: The capacity to quickly identify and address Network issues and make informed decisions is essential for resolving challenges and optimizing Network processes.

Innovation and Continuous Learning: Staying updated on emerging technologies and trends is crucial for driving innovation and keeping the organization competitive in the Networking landscape.

Team Development: The ability to mentor and support the professional development of the Network team members is important for building a skilled and motivated workforce.

Project Management: Strong project management skills are necessary for overseeing complex Network projects, ensuring they are completed on time and within budget.

Ethical and Professional Conduct: Demonstrating high ethical standards and maintaining professionalism in all interactions is critical in managing sensitive digital assets and data.

Benefits After Probationary Period

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Discount platform
Pension contribution 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives
Volunteer day scheme

How To Apply

Send CV with covering letter to with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

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