Head of E-Commerce
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Head of eCommerce (DTC / Consumer Tech) – UK (Hybrid)
We’re partnering with a high-growth, venture-backed consumer brand operating at the intersection of technology, content, and family-focused products.
The business has scaled rapidly across international markets and is now looking for a Head of eCommerce to own and accelerate global digital revenue performance.
The Role
This is a commercially driven leadership role with full ownership of the digital P&L, responsible for driving revenue growth, profitability, and customer lifetime value across all eCommerce channels.
You will lead trading strategy, optimise performance across the funnel, and build a high-performing team in a fast-paced, scaling environment.
Key Responsibilities
- Own and deliver the eCommerce P&L, balancing growth and profitability
- Lead weekly/monthly trading cadence, forecasting and performance analysis
- Define pricing, discounting, bundling and promotional strategy
- Drive improvements in conversion rate, AOV, and retention
- Optimise the end-to-end customer journey (UX, checkout, merchandising)
- Partner with Marketing to improve paid media, SEO, CRM, and social commerce
- Collaborate cross-functionally with Product, Tech, Supply Chain & CX
- Use data (cohort analysis, attribution, unit economics) to inform decisions
- Build and lead a high-performing eCommerce/trading team
- Develop and execute a scalable commerce roadmap (web & app)
What We’re Looking For
- Proven leadership experience in eCommerce / DTC environments
- Strong commercial ownership of online revenue and trading performance
Why Join?
- Fast-growing, category-leading consumer brand
- High ownership, high impact role
- Strong culture of experimentation and innovation
- Opportunity to shape global eCommerce strategy