Healthcare systems are struggling; our solution is communication.
We have a bold vision: everyone involved in a patient’s care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better.
We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar… this is where you come in.
Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As
Head of Enterprise Implementation and Delivery, your role will be mission-critical and you will be central to shaping the core communication infrastructure of the NHS. You’ll directly enable faster, safer, and more accessible patient care.
You will own and scale our Implementation and Delivery function, leading a high-performing team responsible for the successful delivery, activation, and training of users and customers across the UK health system. You’ll define and oversee our implementation strategy across all market segments. You’ll build organisational capability, and ensure strong governance and risk management at scale by driving measurable, system-wide impact and work closely in influencing commercial, product, and operational strategy.
To give a flavour of what you might be working on, right now we are focused on:
- Implementing our AI Scribe across GP practices, hospitals, and other care settings, and ensuring every patient leaves an appointment with a clearly documented summary
- Translating our expertise from implementing total triage in GP practices to improve how hospital specialist services deliver care
- Powering communication for Integrated Neighbourhood Teams, a new type of service bringing together staff from different organisations that is pivotal to the government’s 10-year plan