Head of Insights
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About The Role
Join the World's Leading Pizza Delivery Company
You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike.
We’re now looking for a strategic and commercially minded Head of Insights to join our Digital & Data leadership team. This is a pivotal role, responsible for shaping a customer-first insights strategy that drives growth, market share and customer lifetime value across UK & ROI. you’ll lead a high-performing insights team and partner closely with cross functional teams across the business to turn complex data into clear, actionable decisions at senior and board level.
Success in this role looks like:
- Proven experience operating as a Head of Insights or Senior Insights Leader within a fast‑paced, consumer‑facing e-commerce environment.
- Strong working knowledge of SQL, with the ability to interrogate complex datasets and translate outputs into meaningful commercial insight
- Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, to analyse data and present insight clearly and effectively
- Proven ability to create and execute insight‑led strategies and delivery plans, with clear evidence of projects that have driven measurable financial and commercial outcomes
- Exceptional communication skills, with experience presenting complex insight and strategic recommendations to C‑suite and senior leadership, as well as influencing the wider business
What’s in it for you:
- Competitive salary and performance-based bonuses.
- Flexible work hours and remote work options.
- Competitive pension contributions
- Private health and dental care.
- Income protection
About Us
Who are we? A forward-thinking, inclusive world's leading pizza company:
Domino's is the world's leading pizza company, with over 1,200 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy bunch – 90% of our system sales come through digital channels, and we have 5.6 million active app customers!
Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence.
Diversity, equity, and inclusion? It's in our DNA:
At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic. When you join our team, you join a family that welcomes and celebrates authenticity!
Our recipe for success? Our values:
- We do the right thing
- We are one team.
- We love customers.
- We are bold.
- We grow and win together.
If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, apply now and join the Domino's UK & Ireland family!