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The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
About FT Leaders Academy
The FT Leaders Academy is the Financial Times’ global learning business, dedicated to empowering individuals at every stage of their leadership journey — from the classroom to the boardroom. Combining the FT’s trusted journalism, real-world insights, and access to leading experts, the Academy delivers transformational learning experiences that develop confidence, capability, and strategic perspective.
The Academy’s portfolio spans three key pillars:
Board Director Programme — preparing aspiring and current board members to lead with confidence through accredited qualifications, workshops, and online modules.
Partner and Executive Programmes — equipping professionals with the tools, attitude, and peer network to navigate complexity, lead change, and drive organisational success.
FT Schools and FT Skills — inspiring the next generation of leaders by transforming FT content into practical educational resources for students and teachers worldwide.
Each programme is designed to reflect the Financial Times’ global standards of excellence, integrating business intelligence, innovative learning design, and a deep understanding of leadership in the modern world.
Role Overview
The Head of Operations plays a key role in a fast-growing portfolio of executive education within the FT. The role has a global remit across the portfolio to ensure programmes are delivered to FT’s standards of excellence.
The role will have a leadership role overseeing a globally-dispersed team of programme managers and coordinators for the successful delivery of an annual calendar of high-quality executive education programmes, including virtual sessions, in-person workshops, networking events and multi-week learning journeys. The role will be responsible for oversight of content coordination, speaker and faculty relationship management, and for the overall participant experience, maintaining strong monitoring frameworks, feedback, and making necessary adjustments.
Working across the portfolio, the role will be responsible for managing supplier relationships, negotiating and procuring new contracts, managing programme budgets and reporting. A key remit of the role will be to drive continuous improvement and streamlining projects that enhance operations across the portfolio.
Main Duties and Responsibilities
Supplier management
Speaker, Contributor & Partner Management
Overseeing Programme & Event Delivery
Project Management
Cross-Functional Collaboration
Skills & Experience
Essential
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.
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