Head of People Operations

The Role

My client is looking for an experienced and commercial People Operations leader to join the People team in a newly created role. Reporting to the CPO, you’ll be a key member of the People leadership team, responsible for scaling and optimising People Operations, driving innovation through technology and AI, and delivering exceptional service to the business.

You will bring a sharp analytical mindset, a passion for operational excellence, and a track record of building high-performing teams and systems in fast-paced environments.

Summary of the role and key responsibilities

• Lead and scale People Operations to support rapid UK and International growth, ensuring compliance and consistency.
• Lead the HR systems strategy & implementation and optimisation of Workday.
• Drive operational innovation through AI, automation, and data-driven processes.
• Build and lead a high-performing People Operations team.
• Develop and manage core HR processes including onboarding, benefits, compliance, and policy documentation.
• Partner with cross-functional teams to support organisational growth and hiring plans.
• Establish and maintain robust risk management and governance frameworks.
• Build a People Analytics function to deliver actionable insights to leadership.

Key Requirements:

• Proven experience leading People Operations in a scaling or complex organisation.
• Strong analytical skills; STEM or consulting background preferred.
• Hands-on experience with HR systems implementation (especially Workday).
• Passionate about tech-enabled HR and improving the employee experience.
• Strong collaborator with the ability to influence across teams.
• Experienced in leading, mentoring, and developing teams.

How to apply

This is a very exciting time to be part of the continued growth trajectory of the business and an opportunity to further shape and improve the HR operations offering. If you are interested in discussing this role further, please apply for the position or contact Kirstin Hunt at [email protected] (Job code 55715).

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Please note that only short-listed candidates will be contacted

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