Head of Products (Technology Services)
Warrington (Hybrid 2-3 days per week in office)
Permanent Full time
Shape the future of technology. Lead transformation. Connect people and products.
United Utilities is on a major digital journey and we’re looking for a visionary Head of Products (Technology Services) to sit at the heart of it. This is a pivotal leadership role in a FTSE 100 organisation, where you’ll bring together people, technology and strategy to deliver high quality services that power the way we work.
If you thrive in complex environments, love influencing at senior levels, and know how to turn business ambition into technology reality, this is your opportunity to make a lasting impact across the North West.
The Role
As Head of Products, for Field Services you’ll be the strategic bridge between Technology Services and our operational front line services, including Water and Wastewater, Central Operations, Maintenance, Scientific Services and Integrated Operations. You’ll lead a high‑performing matrix team spanning Enterprise & Data Architecture, Portfolio, Commercial, Project Management, Business Analysis, Operations and our commercial partners.
Your mission is simple but powerful:
Bring people and technology together to deliver exceptional service, drive value, and enable transformation.
What You’ll Be Doing
- Lead, empower and inspire a multidisciplinary matrix team to deliver high‑quality technology services with outstanding customer satisfaction
- Translate business goals and priorities into clear, actionable technology change
- Build strong relationships across the Product Area, establishing clarity of roles and driving continuous improvement
- Own and manage the portfolio of technology change, ensuring delivery partners meet performance, commercial and quality expectations