Head of Salesforce Solution & Design
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The team that you’ll be working with:
You will lead the Solution & Design community within the NTT DATA Salesforce Practice across UK & Ireland. This is a senior leadership role overseeing a high-performing, multi-disciplinary team including Enterprise Architects, Solution Architects, and Functional Consultants.
The community plays a critical role from early-stage strategy and presales through to delivery assurance and continuous alignment with client outcomes and continuous thought leadership and innovation You will work closely with key stakeholders across our global practices. practice Leadership, Delivery, GTM and growth, and pur partners to shape and govern best-in-class Salesforce solutions for our clients.
What you’ll be doing:
As Head of Solution & Design, you will define and lead the strategic direction, quality, and consistency of solution architecture and design across the Salesforce practice.
Key responsibilities include:
Architecture Vision & Strategy
- Define and evolve the Salesforce architecture vision, standards, and best practices across UKI
- Ensure alignment with global NTT DATA capabilities and industry trends
- Drive innovation and adoption of emerging Salesforce and adjacent technologies
Design Authority & Governance
- Establish and lead design governance, ensuring high-quality, scalable, and secure solutions
- Act as the escalation point for complex architectural decisions
- Maintain consistency and quality across all solution designs
Presales & Growth Enablement
- Lead solutioning for strategic bids and presales activities
- Partner with Sales and Industry teams to shape compelling, value-led client propositions
- Provide oversight on solution estimation, commercials, and delivery feasibility
Cross-Cloud Integration & Alignment
- Ensure cohesive architecture across Salesforce clouds and enterprise platforms
- Promote integration patterns, data strategy, and interoperability across ecosystems
- Align solutions with client enterprise architecture and business strategy
Thought Leadership & Engineering Excellence
- Act as a visible thought leader internally and externally
- Champion engineering quality, reusable assets, and innovation
- Contribute to market positioning through whitepapers, events, and client engagement
People Leadership & Capability Development
- Build, lead, and grow a high-performing Solution & Design team
- Develop talent through coaching, mentoring, and structured career pathways
- Foster a culture of continuous learning, collaboration, and technical excellence
Training, People Growth & Culture
- Drive capability uplift across architecture and functional roles
- Embed a strong culture of knowledge sharing, inclusivity, and continuous improvement
- Support diversity and inclusion initiatives within the practice
What experience you’ll bring:
- Proven experience in a senior architecture leadership role within a Salesforce or enterprise consulting environment
- Deep expertise across Salesforce platform and multi-cloud architectures (e.g., Sales, Service, Experience, Data, Integration)
- Strong track record in defining architecture strategy and leading large-scale transformation programmes
- Experience leading presales, solution shaping, and complex bid responses
- Demonstrated ability to build and lead high-performing architecture and consulting teams
- Strong understanding of enterprise integration patterns, data architecture, and cloud ecosystems
Who we are:
We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together
What we’ll offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
For more information on NTT DATA UK & Ireland please click here: NTT DATA
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.