Healthcare Account Manager
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Life on the team
An exciting opportunity has arisen within Computacenter to join our Public Sector Division as an 'Account Manager' and in doing so, work alongside colleagues looking after some of the largest UK Healthcare clients while contributing to the ongoing positioning of Computacenter as a formally recognised Strategic Supplier to Government.
You'll be working in a highly driven team with an incredible outlook and culture of succeeding together. In addition to the fantastic earning opportunities, clear career path, and exciting events and incentives throughout the year.
What you’ll do
- Manage customer liaison to transact complex services and complex solution sales to maximise profit.
- Responsible for sales documentation and methodology to enable the sales process and information.
- Engage with appropriate resources and management to ensure solution meets customer needs.
- Closes standard deals with a degree of complexity and opportunities to maximise profitability.
- Identify customer queries and resolve to enhance customer satisfaction.
- Accountability for all operational transactions to ensure ownership of customer.
- Proactively builds customer contacts and rapport across several customers, levels, and opportunities.
- Identify a broad range of opportunities and customers to develop sales campaigns.
What you’ll need
- Strong track record as an Account Manager.
- Proven experience selling into the public sector customers (incl. tender processes).
- Ability to build effective and constructive relationships across several customers and opportunities.
- Ability to manage customer expectations.
- Comprehensive understanding of Computacenter’s Solutions offerings and basic understanding of Services.
- Commercial, Financial, and legal understanding.
- Negotiation and influencing skills applied across the various customer organisations.
- Ability to build effective and constructive relationships across several larger and more complex customers and opportunities at all levels.
- Ability to resolve significant customer issues whilst moving the business forward.