Healthcare Assistant (HCA) Williton Hospital & Minehead Medical Centre

Symphony Healthcare Services is recruiting a Health Care Assistant (HCA) to our existing team within the West Somerset Primary Care Network, based at Williton Hospital and Minehead Medical Centre.

This an exciting opportunity for a trained HCA interested in improving patient outcomes by working within our dynamic community based Living Better Neighbourhood project (based at Williton Hospital), being an advocate for cross organisational working.

Within the GP surgeries, you will be responsible for performing NHS Health Checks, you will play a vital role in delivering health checks and cardiovascular assessments to patients, helping to identify those at risk of developing serious health conditions like heart disease and diabetes.

You will also perform phlebotomy and other HCA duties as detailed in the Job Description; both within surgeries and with the PCN central team, working with patients in the community and care homes.

The successful applicant will have excellent communication skills, be a good team player, and be able to assist colleagues to ensure the highest possible standard of care is provided to our registered patients.

The post available is a for a fixed term contract for 24 to 37.5 hours per week, depending on the candidates preference.

The rate of pay for this role is £12.71 to £13.34 per hour. Starting salary will be offered based on previous experience.

Main duties of the job

As an HCA in a primary care setting, you will play a vital role in delivering high-quality patient care and supporting the clinical team in the day-to-day running of the practice.

Working under the guidance of the nursing team and GPs, you will carry out a range of clinical tasks such as phlebotomy, blood pressure monitoring, ECGs, health checks, minor dressings, and assisting with chronic disease management.

You will also contribute to the overall patient experience by providing reassurance, health promotion advice, and practical support throughout their visit.

This role is ideal for someone with previous HCA experience, preferably in primary care or community health, who is enthusiastic, organised, and committed to making a difference in the lives of patients.

Good IT skills are required, and knowledge of EMIS Web would be desirable. The post holder must also be willing to undertake any training required to further develop their skills and competencies

The role bridges patient care and operational support, focusing on patient comfort, health promotion, and maintaining clinical environments.

Please read the attached job description and person specification in full before applying.

Person specification

Qualifications

Essential

• English & Maths GCSE (or equivalent)
• NVQ Level 2 in Health & Social Care
• Care Certificate

Desirable

• HCA Training

Knowledge and skills

Essential

• Ability to demonstrate excellent communication skills

Desirable

• Previous experience using EMIS web

Experience

Essential

• Previous experience of working as a HCA or equivalent

Desirable

• Previous experience of working in Primary Care/ or similar NHS setting

About the employer

Symphony Healthcare Services Limited was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 100,000 patients.

Symphony has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with backing from a central support team (HR, finance, corporate and strategic management matters).

Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset and we aim to be a national exemplar for primary care provision.

We work closely with our practice teams to grow, enhance and transform patient care and working practices, with innovation and technology at our core.

Symphony welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services. We are committed to equality of opportunity for all.

Symphony offers many fantastic employee benefits, including the option to join a NHS or NEST pension scheme, plus varied salary sacrifice options (see attached poster), plus generous annual leave, flexible working from day one of employment and home working options where appropriate to the role.

Thank you for your interest in joining Symphony! We look forward to hearing from you and receiving your application.