Hire Controller

Location: Haydock

Hours: Monday to Friday 37.5

Speedy are the UKs leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services everything for every job.

Were looking for a friendly, organised, and customer-focused Hire Controller to join our Haydock team. If you enjoy building relationships, solving problems, and delivering great service every day, this could be the perfect role for you.

At Speedy, our customers are at the heart of everything we do. Youll be joining us at an exciting time, supporting customers with their hire needs and playing a key role in keeping projects moving across the UK.

About The Role

As a Hire and Sales Coordinator, youll be the first point of contact for many of our customers, helping them find the right solutions quickly and efficiently.

Your Day-to-day Will Include

• Liaising with customers via phone and email
• Taking full ownership of customer enquiries from start to finish
• Processing hire and sales orders accurately
• Working closely with depots, drivers, and operational teams to fulfil requests

Identifying opportunities to maximise sales and grow accounts

Delivering a consistently high standard of customer service

Supporting your team in delivering Speedys ESG Strategy Decade to Deliver

No two days are the same its a fast-paced, varied role where teamwork and communication are key.

What Were Looking For

Were looking for someone positive, proactive, and passionate about customer service.

Youll Ideally Have

• A strong customer focus and the ability to build rapport across multiple channels
• Confidence juggling multiple tasks and prioritising effectively
• Initiative and good decision-making skills
• A collaborative, team-oriented approach
• A drive to grow the business and spot opportunities
• Previous experience in customer service, hire, sales support, or coordination roles (beneficial but not essential)
  
  

Most importantly, were looking for someone who cares about doing a great job and enjoys helping customers.

Training & Development

Well give you everything you need to succeed.

Youll Receive

• Full on-the-job training
• Dedicated product and systems training
• Ongoing coaching and support
• Tailored development plans
• Clear opportunities for progression
  
  

Were proud of our culture of developing talent and promoting from within.

What We Offer

We offer a comprehensive benefits package to support both your career and wellbeing, including:

• 26 days holiday plus bank holidays
• Life assurance
• Company pension scheme
• Canteen facilities (where applicable)
• 95% discount across the Speedy brand
• Training, development, and career progression opportunities
• Voluntary Health Cash Plan
• My Staff Shop discounts and offers
• Green Commute Initiative (Cycle to Work scheme)
• PAM Employee Assistance Programme (EAP) for free, confidential wellbeing, legal, and financial support
  
  

Work Life Balance

Speedy operates an industry-leading Work Life Balance initiative, demonstrating our commitment to colleague wellbeing and more balanced working patterns.

We offer flexible and hybrid working arrangements where possible and encourage open conversations to help you find the right balance.

Additional Information

Please note we reserve the right to close this vacancy early if we receive a high volume of applications, so early applications are encouraged.

Some roles within The Speedy Group UK & Ireland may require DBS, credit, or security clearance checks.

Speedy is an equal opportunity employer and we are committed to creating an inclusive, diverse, and supportive workplace for all.

All applicants will be considered regardless of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability.

All roles require proof of right to work in the UK prior to commencement.

For More Information On Our ESG Governance, Please Visit

https://www.speedyservices.com/esg/governance

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