Homeless Support Worker
CompanyGateshead Council
Location
Gateshead, England, United Kingdom
Employment TypeFull-time
Posted At4/9/2026
UK Visa Sponsorship Analytics
Occupation Type
Welfare and housing associate professionals not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Gateshead Council. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Who We Are & What We Stand For
Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match.
We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.
We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.
At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.
Two opportunities have arisen in the Housing Solutions Team for the role of Homeless Support Worker who will support households that are living in temporary accommodation. We have two fixed term posts for 12 months.
Reporting to the Housing Solutions Team leader you will be responsible for the day-to-day support of homeless households in temporary accommodation.
You will be required to provide practical help and advice to homeless households with complex needs.
We are seeking a self-motivated individual with a commitment to support homeless households. You will have experience in assisting customers in a wide range of situations, a strong commitment to excellent customer care, equality, diversity, and inclusion. You will be an excellent communicator both verbally, in writing and be able to present confidently to groups of customers, sometimes in difficult situations.
It is vital that you can demonstrate that you have excellent organisational and time management skills with the ability to empathise and help others and can demonstrate competence to work on your own initiative.
What You'll Get To Do..
Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match.
We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.
We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.
At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.
Two opportunities have arisen in the Housing Solutions Team for the role of Homeless Support Worker who will support households that are living in temporary accommodation. We have two fixed term posts for 12 months.
Reporting to the Housing Solutions Team leader you will be responsible for the day-to-day support of homeless households in temporary accommodation.
You will be required to provide practical help and advice to homeless households with complex needs.
We are seeking a self-motivated individual with a commitment to support homeless households. You will have experience in assisting customers in a wide range of situations, a strong commitment to excellent customer care, equality, diversity, and inclusion. You will be an excellent communicator both verbally, in writing and be able to present confidently to groups of customers, sometimes in difficult situations.
It is vital that you can demonstrate that you have excellent organisational and time management skills with the ability to empathise and help others and can demonstrate competence to work on your own initiative.
What You'll Get To Do..
- To provide general and practical support and advice to homeless and potentially homeless people with complex needs
- To work with clients to complete benefit applications and ensure they receive necessary services change to prepare them to move on.
- To take responsibility for Safeguarding & promoting the welfare of children or vulnerable adults.
- To advise clients on developing their life skills to enable them to live independently.
- To liaise and communicate effectively with colleagues, other agencies and clients in order to share knowledge.
- To report concerns and monitor anti-social behaviour to ensure compliance with statutory duties and current best practice.
- To monitor and review support accurately recording information and updating tenants records on a regular basis to ensure that appropriate action is taken when required.
- To demonstrate a positive, diverse and inclusive attitude to both internal and external customers and colleagues
- Such other responsibilities allocated which are appropriate to the grade of the post.
- Current Housing and Social Care Issues.
- Safeguarding policies and procedures
- Ability to demonstrate a good understanding of equality and diversity and the ability to evidence how this would be displayed in the workplace
- Full driving licence and access to a car (for which casual car user status will be payable)
- Time management and organisational skills.
- Effective Communication Skills
- Relevant experience and knowledge of working with vulnerable people.
- Working in a care related field.
- Lone Working
- Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
- Outstanding Pension Scheme: We don’t just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf.info
We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
How To Apply
You can apply online using the apply now button below. Within the form, you’ll be asked for details about you, your career history, skills, experiences and qualifications.
We advise you to be as detailed and specific as possible, paying particular attention to any of the above which are relevant to the role to which you are applying.
If you have any questions about your application, please don’t hesitate to reach out to our recruitment team via
Please note: As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role. However, in high-volume recruitment situations, it may not always be practicable to interview every eligible candidate. In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application.
Additionally, the Council reserves the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.
We advise you to be as detailed and specific as possible, paying particular attention to any of the above which are relevant to the role to which you are applying.
If you have any questions about your application, please don’t hesitate to reach out to our recruitment team via
Please note: As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role. However, in high-volume recruitment situations, it may not always be practicable to interview every eligible candidate. In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application.
Additionally, the Council reserves the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.