Looking to take the next step in your leisure career?
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you’re free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences.
At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.
As
Housekeeping Supervisor, you’ll play a crucial role in bringing that magic to life.
Role Purpose
The
Housekeeping Supervisor ensures exceptional cleanliness and presentation standards across bedrooms, public areas, and back-of-house spaces.
The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision-making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.
Responsibilities
Operational Oversight - Act as the on-shift leader across the department.
- Monitor operational standards and efficiency in all areas.
- Coordinate with department managers to resolve issues promptly.
Guest Service & Experience - Serve as the main guest contact during the shift.
- Handle queries, complaints, VIPs, and special requests professionally.
- Maintain visibility in public areas to support engagement and satisfaction.