Housing Advisor

We are currently partnering with a reputable charity organisation in Northamptonshire, who are recruiting for a Housing Advisor to join their growing team on a permanent basis.

This is a full-time position with a salary of £28,000, offering one to two days working from home.

Duties will include (but are not limited to):

• Delivering high-quality, independent advice to clients at risk of homelessness, including those facing eviction, across multiple service sites
• Challenging homelessness decisions under the Housing Act 1996 (e.g., Sections 184, 188, 202), and advocating for vulnerable individuals
• Managing a personal caseload, keeping detailed records and setting outcomes in line with AQS standards and SMART principles
• Supporting clients with housing applications, as well as benefits and debt advice linked to housing issues
• Liaising with external agencies, solicitors, and local authorities to coordinate support and sustain tenancies
• Referring and signposting clients to internal and external services to address wider support needs
• Promoting income maximisation through advice on welfare benefits, debt, and budgeting strategies
• Contributing to service monitoring and reporting by maintaining accurate records and preparing casework data
• Collaborating with colleagues and the Advice Services Manager to meet performance targets and ensure compliance with quality and regulatory standards

Experience required:

• Experience within housing/homelessness services, advice services or anti-poverty services
• Experience and skills in the delivery of support services for hard to reach/vulnerable adults

Skills, knowledge and expertise required:

• Knowledge of issues which affect disadvantaged adults
• Knowledge and experience of challenging homelessness, unemployment and poverty
• Extensive knowledge of homelessness legislation and case law with a track record of successful challenges
• Knowledge and abilities in using Microsoft Office packages

Working hours:

• 37.5 hours per week
• Monday – Friday, 9:00am – 5:00pm (flex)

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.