HSSA Program Assistant
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Location: London, UK
Organisation: CIEE – Council on International Educational Exchange
Department: Study Abroad
Start Date: As soon as possible
Contract: Fixed-term ( Until 31 July 2026)
Salary: £25,000 per annum (pro rata)
Hours: 40 hours/week
Company Description
CIEE is a global non-profit organisation operating 60 study centres across more than 40 countries. Established in 1947, CIEE is a leader in international education and exchange, supporting over 6,000 students annually. The London centre is located in Russell Square, Bloomsbury.
Role Description
The High School Summer Abroad (HSSA) Programme Assistant will support the HSSA Programme Coordinator in delivering engaging and successful academic programmes for international students.
The role includes:
- Supporting programme operations and student services
- Assisting with cultural activities, trips, and orientations
- Managing health, safety, and security (HSS) procedures
- Acting as a key point of contact for students
- Supporting student wellbeing and emergency response when required
- Collaborating with instructors and CIEE staff across departments
This is a highly interactive role suited to someone organised, adaptable, and passionate about working with students in an international environment.
Key Responsibilities
Programme Support
- Assist with pre-arrival and post-arrival operations
- Review student documents and manage reservations
- Support orientation sessions and programme activities
- Coordinate cultural events, day trips, and overnight excursions
- Maintain communication with students and monitor participant satisfaction
Health, Safety, and Student Support
- Assist with implementation of CIEE health and safety practices
- Document health, safety, or behavioural incidents
- Support students with emergencies and wellbeing concerns
- Accompany students to medical appointments or emergency services when needed
- Participate in first aid and bystander intervention training
Skills and Experience
We are looking for candidates who have:
- An undergraduate degree (or currently undertaking one) or equivalent experience
- Interest in working with students and international education
- Excellent organisational and time management skills
- Strong communication and interpersonal skills
- Ability to work flexible hours, including evenings and weekends when required
- Commitment to diversity, inclusion, and intercultural understanding
- Confidence using Microsoft Office (Word, Excel, PowerPoint) and learning new systems
Applicants must have the right to work in the UK. We cannot provide visa sponsorship.
Diversity and Inclusion
CIEE is committed to creating an inclusive and welcoming workplace and strongly encourages applications from candidates of diverse backgrounds, including Black, Asian, and Minority Ethnic communities, and individuals with accessibility requirements.
How to Apply
Please send your CV and cover letter to lcancino@ciee.org with the subject line: “HSSA Programme Assistant Application”