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Bupa UK

IAM Operations Lead

CompanyBupa UK
LocationStaines-Upon-Thames, England, United Kingdom
Posted At3/13/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (31.0%).
Occupation Type
IT operations technicians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700 (£21.38 per hour)
Standard minimum applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Bupa UK. For the most up-to-date job details, please visit the official website by clicking "Apply Now."

Description
Job Description

Identity and Access Management Operations Lead

Competitive Salary + Benefits

Location: London / Staines / Salford Quays / Flexible

Permanent - Full time

We make health happen

At Bupa, we help people live longer, healthier, happier lives. With no shareholders, we reinvest in care, technology and our people. As our IAM Operations Lead, you’ll ensure access to critical systems is provisioned, governed and monitored securely across BGIUK, helping us protect our people, customers and data.

Key Responsibilities

  • Lead the IAM Operations team, providing direction, coaching and support.
  • Oversee daily IAM operations including provisioning, de‑provisioning, PAM, service accounts, role management and certification.
  • Drive automation and self‑service enhancements for IAM processes.
  • Serve as escalation point for complex IAM issues, incidents and service requests.
  • Ensure operational SLAs and KPIs are met, driving continuous improvement.
  • Embed IAM controls aligned to NIST, ISO27001, GDPR and SOX.
  • Deliver data‑driven IAM metrics to monitor effectiveness.
  • Partner with security, risk, audit and compliance teams on assessments and remediation.
  • Lead IAM incident response activities and coordinate issue resolution.
  • Identify and deliver improvements in IAM processes, including scripting and automation.
  • Act as trusted advisor to business units, ensuring controls balance security with usability.
  • Support JML process optimisation through close collaboration with HR and ITSM.
  • Communicate IAM performance, risks and initiatives to senior stakeholders.
  • Foster a security‑first, zero‑trust culture within IAM and across the organisation.
  • Lead and develop a high‑performing team with strong accountability and collaboration.

  • What We’re Looking For

    • Bachelor’s degree or equivalent experience in IT, Cybersecurity or related field.
    • Professional certifications such as CISSP, CISM, CISA or IAM‑specific qualifications.
    • 7+ years’ experience in cybersecurity or identity roles, including 5+ years in IAM operations leadership.
    • Expertise in identity lifecycle, RBAC, PAM and access governance.
    • Hands‑on experience with IAM technologies such as SailPoint, CyberArk, BeyondTrust, Okta or Entra ID.
  • Strong understanding of regulatory frameworks (ISO 27001, NIST, GDPR).
  • Skilled in automation and scripting (PowerShell, Python, REST APIs).
  • Excellent stakeholder management, communication and problem‑solving skills.
  • Proven experience managing teams, vendors, budgets and delivering large‑scale IAM solutions.

  • Benefits

    Our benefits support every aspect of wellbeing through Viva, our global wellbeing programme—covering mental, physical, financial, social and environmental health. We offer flexible working and family‑friendly benefits.

    Upon joining Bupa you will receive the following benefits and more:

    • Private medical insurance
    • Enhanced pension scheme
    • Annual bonus scheme
    • 25 days holiday + bank holidays
    • Hybrid working options

    Why Bupa

    We’re a global health insurer and provider with no shareholders—our focus is our customers. Our purpose drives us: helping people live longer, healthier, happier lives and making a better world. We champion diversity and want everyone to Be You at Bupa. As a Level 2 Disability Confident Employer, we offer interviews to disabled applicants who meet minimum criteria and provide reasonable adjustments.

    Time Type

    Full time

    Job Area

    Locations:

    Staines - Willow House