IDS Change Manager

TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as equal opportunities, inclusion, and authenticity. Bring your unique energy to our team of more than 21,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.

Job Purpose

The Change Manager is responsible for overseeing and managing the change management process within the organization. This role ensures that changes to the IT infrastructure are implemented smoothly and efficiently, minimizing disruption to services. The Change Manager assesses and mitigates risks associated with changes, reviews, and authorizes changes to ensure alignment with business goals and compliance requirements and facilitates clear communication between stakeholders regarding changes and their impacts. Additionally, the Change Manager maintains detailed records of all changes and their outcomes to support continuous improvement and audit requirements. By analyzing change processes and outcomes, the Change Manager identifies areas for improvement and implements best practices, ensuring the organization's IT infrastructure remains stable, reliable, and adaptable to new requirements and innovations.

Job Description

• Manages the entire change lifecycle, from initiation to post-implementation review.
• Assesses the impact, feasibility, and risk of proposed changes using provided data.
• Prioritizes change requests to ensure alignment with business needs.
• Reviews change requests and determines if they need to proceed to the Change Advisory Board (CAB) for further evaluation.
• Makes final decisions on whether to approve or reject changes based on business impact and risk.

Evaluates the success of changes and identifies areas for improvement.

Includes representatives from different departments (IT, business, operations) in CAB meetings.

Assembles and chairs the CAB and Emergency CABs (eCABs), planning the agenda and ensuring meetings adhere to it.

You Are Meant For This Job If

• Experience with IT service management (ITSM) tools such as ServiceNow, BMC Remedy, or similar
• ITIL certification or equivalent experience
• Strong understanding of ITIL framework and best practices
• Strong stakeholder management skills; facilitates CAB/eCAB discussions and drives timely decisions
• Solid understanding of IT operations and service lifecycle (incident/problem/release/deployment) and how change interacts with each
• Risk and control awareness; understands audit evidence expectations, segregation of duties, and approval controls
• Reporting and metrics capability; tracks change KPIs (success rate, emergency changes, lead time, incidents caused by change) and provides insights
• Relevant experience in IT Change Management or IT Service Management (ITSM) operations
  
  

Skills

Verbal Communication

Documentation

Coaching

Budgeting

Requirements Gathering

Work Prioritization

Systems Thinking

Risk Assessment

Process Improvement

Written Communication

Information Security

Bash/Shell/Powershell

Incident Management

Governance and Security Administration

Evidence Handling

Troubleshooting

Technical Writing

Compliance Support

Demand Intake

Lean

Develop Governance Principles

Interpreting Requirements

Threat Intelligence

Requirements Management and Analysis

Regulatory Compliance

Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture.

TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain.