In-App Experience Developer & Data Analyst
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (44.0%).
Occupation TypeProgrammers and software development professionals
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£54,700
(£28.05 per hour)
Occupation rate applies
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Description
Why N-able
At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.
This is a dual-core role combining two equally important skill sets: building and optimising in-app experiences using Pendo, and analysing data to drive continuous improvement. We’re looking for someone who is as comfortable interpreting usage metrics and building dashboards as they are configuring in-app guides and QA’ing messages.
While the role uses HTML and CSS, this is not a product UI engineering role — development work is focused on styling, configuring, quality-assuring, and enhancing in-app messages and guides.
What You'll Do
In-App Experience
At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.
This is a dual-core role combining two equally important skill sets: building and optimising in-app experiences using Pendo, and analysing data to drive continuous improvement. We’re looking for someone who is as comfortable interpreting usage metrics and building dashboards as they are configuring in-app guides and QA’ing messages.
While the role uses HTML and CSS, this is not a product UI engineering role — development work is focused on styling, configuring, quality-assuring, and enhancing in-app messages and guides.
What You'll Do
In-App Experience
- Build, configure, and maintain in-app guides and messages (onboarding, feature education, tooltips, banners, surveys) using Pendo.
- Use HTML and CSS to customise the look, feel, and behaviour of in-app experiences.
- QA and validate in-app messages and guides to ensure accuracy, consistency, and quality before release.
- Iterate on in-app experiences based on data, experimentation, and customer feedback.
- Collaborate with Product, UX, Analytics, and Engineering teams to align in-app experiences with product goals.
- Analyse data and usage metrics to measure the effectiveness of in-app experiences and identify opportunities for improvement.
Track 1 — In-App Experience & Development
- Experience building in-app guides, messages, or digital adoption experiences, ideally using Pendo or a similar platform.
- Solid knowledge of HTML and CSS; ability to customise, style, and QA in-app messages to a high standard.
- Strong understanding of user workflows, user journeys, and customer-centric design.
- Experience working in a Product-Led Growth (PLG) environment where in-product experiences support onboarding, adoption, cross-sell, and engagement.
- Strong analytics mindset — comfortable working with data, interpreting metrics, and translating insights into concrete actions.
- Hands-on experience using analytics and reporting tools to evaluate product or in-app experience effectiveness.
- Proven ability to build dashboards and reports that track engagement, adoption, and product KPIs.
- Comfortable collaborating cross-functionally with Product, UX, Analytics, and Engineering teams.
- Familiarity with Agile ways of working; understanding of Scrum practices is beneficial as the team continues to evolve its delivery model.
- Experience with AI tools or AI-assisted development (e.g. using AI to analyse data, generate content, or enhance in-app experiences).
- Familiarity with SaaS product metrics such as engagement, feature adoption, or retention.
- Experience working in SaaS or B2B product organisations.
- Medical, dental and vision coverage
- Generous PTO and observed holidays
- 2 Paid VoluNteer Days per year
- Employee Stock Purchase Program
- FuN-raising opportunities as part of our giving program
- N-ablite Learning – custom learning experience as part of our investment in you
- The Way We Work – our hybrid working model based on trust and flexibility
At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.