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About us @Symphony
Secure. Connected. Intelligent.
Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.
Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.
Role Description:
As a Inside Sales Associate, you will be the dedicated owner of our "Long Tail" account portfolio, specifically managing customer accounts with an Annual Recurring Revenue (ARR) of under $50K.
This is a high-impact role perfect for someone early in their account management career. You will be responsible for the day-to-day relationship management, retention, and growth of these accounts, ensuring they get maximum value from Symphony. Additionally, you will have the unique opportunity to collaborate with our Inside Sales and Marketing teams on exciting outbound sales campaigns, blending account management with strategic business development.
Responsibilities:
Account Management & Retention
Account Growth (Upsell & Cross-sell)
Outbound & Cross-Functional Collaboration
Required Qualifications:
Experience & Skills
Compensation:
Benefits and Perks:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.