Insight and Research Manager

CompanyJD Gyms

LocationGreater Manchester, England, United Kingdom

Posted At3/4/2026

UK Visa Sponsorship Analytics

Occupation Type

Research and development (r&d) managers

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£54,400 (£27.90 per hour)

Occupation rate applies

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Description

Want to work for JD Gyms? Of course you do! We are an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm. We invest in fitting out our clubs to create top quality, stylish environments for our members. Excellent class timetables and robust on the ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent. Insight & Research Manager – JD Gyms (Fitness House, Wigan) Are you a data driven storyteller who lives and breathes customer insight? JD Gyms is looking for an Insight & Research Manager to lead our member insight strategy and shape the future of our digital and physical experience. This is your chance to own the insight function end to end, from deep dive analytics and segmentation to large scale research programmes and Voice of the Member initiatives. What you’ll do:

Lead insight delivery from our marketing & membership data warehouse, using advanced SQL.
Build compelling dashboards and analysis through Looker Studio.
Unlock insight across our digital estate: app, web, social & behavioural data.
Create segmentation, personas, journey maps and a consistent VoM framework.

Design and run research programmes via surveys, usability testing.

Work closely with Marketing, Operations & IT to embed insight into decision making.

Champion a data driven culture across JD Gyms. What you’ll bring:

5+ years’ experience in customer insight for a consumer facing brand, ideally across fitness or subscriptions.

Strong SQL across complex data environments (BigQuery experience a plus).

Proven track record turning insight into commercial action.

Deep understanding of digital analytics in GA4, CRM data & dashboarding tools.

Experience delivering both qualitative AND quantitative research.

Excellent stakeholder storytelling & communication.

Confident navigating GDPR and data compliance. Why JD Gyms? Join one of the UK’s fastest growing fitness brands, where your insight will directly influence marketing strategy, product development and the member experience for hundreds of thousands of gym goers. If you're ready to shape the future of member understanding at JD Gyms, we’d love to hear from you. Apply now: We know our colleagues work tirelessly to make JD Gyms the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Thank you for your time. #Gyms