Insurance Broker – Client Support Team
UK Visa Sponsorship Analytics
Occupation Type
Brokers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£52,400
(£26.87 per hour)
Occupation rate applies
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Description
Insurance Broker- Client Support Team – Ambitious Independent Broker
Join our dynamic award-winning customer service department and make a real impact!
Reporting to our Client Support Manager, you'll play a key role in maintaining and growing customer relationships while ensuring our office runs like clockwork.
Your tasks will include offering top-notch insurance advice, managing claims, and collaborating with the wider branch. You'll also get to flex your marketing muscles by engaging on social media and identifying exciting opportunities through lead generation, cross-sales, and referrals. Be a part of our energetic team where your contributions truly matter!
Key Objectives & Responsibilities will include:
Join our dynamic award-winning customer service department and make a real impact!
Reporting to our Client Support Manager, you'll play a key role in maintaining and growing customer relationships while ensuring our office runs like clockwork.
Your tasks will include offering top-notch insurance advice, managing claims, and collaborating with the wider branch. You'll also get to flex your marketing muscles by engaging on social media and identifying exciting opportunities through lead generation, cross-sales, and referrals. Be a part of our energetic team where your contributions truly matter!
Key Objectives & Responsibilities will include:
- Master inbound calls, live chat, and emails like a pro
- Spot and suggest new product lines to boost our offerings
- Guide clients through policy adjustments to binding cover with ease
- Team up with Underwriters and claims handlers to get the best results for our clients
- Engage on social media to boost brand awareness and business growth
- Stay on top of daily tasks to ensure compliance is always spot-on
About You
Are you a team player with a knack for innovation and collaboration? Can you confidently handle verbal and written communications and rock social media at a business level?
We're looking for someone positive and diligent who believes in working hard and playing hard. If you have previous Insurance industry experience, we want to hear from you! If you're eager to learn, grow, and advance your insurance career with strong team support, and thrive in a fast-paced, high-pressure environment, this is the perfect opportunity for you!
You will have or be:
Are you a team player with a knack for innovation and collaboration? Can you confidently handle verbal and written communications and rock social media at a business level?
We're looking for someone positive and diligent who believes in working hard and playing hard. If you have previous Insurance industry experience, we want to hear from you! If you're eager to learn, grow, and advance your insurance career with strong team support, and thrive in a fast-paced, high-pressure environment, this is the perfect opportunity for you!
You will have or be:
- Insurance background essential
- Love thinking outside the box and being part of a close-knit work family
- Enthusiastic and optimist with an eye for detail
- Experience of using Microsoft office and ideally Acturis
- Proven record of smashing targets
- Cert CII qualification desired, if not we’ll sponsor you
- Math’s and English GCSE grade 5/C or above minimum
- Self motivated and thrives under pressure
- Competitive salary with profit share
We are Smart Insurance Services Limited operating as Coversure Insurance Services (Southampton), part of the franchised broking arm of The Jensten Group.
As a group, we control close to a £1bn GBP premium income and provide expert advice on business, professional and personal insurance always putting our customers first.
We have a friendly, client focused and modern office environment with an experienced team ready to support your career growth, you’ll thrive in an environment that values development and success.