Internal Sales Manager
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Company Description
Lecico is a global leader in manufacturing high-quality bathroom suites, with over 50 years of experience. Renowned for its competitively priced sanitaryware, Lecico exports to more than 50 countries worldwide. The company is dedicated to upholding the highest manufacturing standards, ensuring products combine functionality and design. Lecico continues to expand its presence while maintaining its reputation for excellence.
Role Description
We’re looking for a proactive and commercially driven individual to join our team, based in our Bedford office, responsible for growing a portfolio of developing and lower-spend accounts. This role combines sales and account management, focused on turning inbound enquiries into revenue opportunities while building strong, long-term customer relationships.
You’ll play a key role in driving repeat business, increasing product adoption, and re-engaging dormant accounts, all while ensuring a seamless customer experience through efficient order management and communication.
What You’ll Be Doing
- Proactively manage and develop a portfolio of customers to drive revenue growth
- Identify and convert upsell and cross-sell opportunities
- Nurture inbound leads and early-stage prospects through the sales pipeline
- Re-engage inactive accounts and support onboarding of new customers
- Process orders accurately and handle customer queries around pricing, availability, and delivery
- Work closely with internal sales and support teams to progress opportunities and share insights
- Maintain accurate CRM records and support ongoing sales campaigns
What Success Looks Like
- A high number of proactive outbound calls per week
- Growth in revenue and margin across your account base
- Increased adoption of key product ranges
- Strong pipeline conversion and proactive customer engagement
What We’re Looking For
- A self-motivated, results-driven individual with a proactive approach to sales
- Confident communicator with strong relationship-building skills
- Highly organised, with the ability to manage multiple accounts and priorities
- Resilient and persistent, with a positive attitude towards challenges and targets
- Commercially aware, with a natural ability to identify growth opportunities
- Self-reliant and comfortable working independently while contributing to a wider team
- Detail-oriented, ensuring accuracy in order processing and CRM management
- Previous experience in sales, account management, or customer-facing roles is desirable