International Communications Lead, Prime & Delivery Experience , International Stores Comms Hub
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Occupation TypeWarehouse operatives
Occupation Code Skill LevelMedium Skilled - Extending
Sponsorship EligibilityIneligible for Sponsorship
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Description
Description
Amazon is seeking a seasoned communications leader to join its International Stores Communications team based in London, UK. This role will own the international communications strategy for two of Amazon's most high-profile and commercially significant consumer propositions — Prime membership and Delivery Experience (DEX) — spanning 29+ countries across Europe, Middle East and Africa, Latin America, and Asia Pacific. These programmes are central to Amazon's international growth, customer retention, and brand reputation.
As part of a central hub team, you will define and own the international communications strategy while directing the strategic framework that in-country comms teams across 29+ countries localize and execute. You will serve as the single-threaded topic lead for these international businesses, set the strategic direction for both proactive and reactive communications, design and implement scalable frameworks for multi-market coordination, and serve as the strategic bridge and decision-making point between global comms leads and in-country teams. This role requires close collaboration with US-based comms counterparts, engagement with senior stakeholders across the business, and the ability to influence strategic decisions that impact brand reputation. The position directly manages a team of two, while supporting a dotted-line network of in-country communicators across 29+ markets — setting standards, frameworks, and strategic direction adopted by local teams.
Key job responsibilities
Amazon is seeking a seasoned communications leader to join its International Stores Communications team based in London, UK. This role will own the international communications strategy for two of Amazon's most high-profile and commercially significant consumer propositions — Prime membership and Delivery Experience (DEX) — spanning 29+ countries across Europe, Middle East and Africa, Latin America, and Asia Pacific. These programmes are central to Amazon's international growth, customer retention, and brand reputation.
As part of a central hub team, you will define and own the international communications strategy while directing the strategic framework that in-country comms teams across 29+ countries localize and execute. You will serve as the single-threaded topic lead for these international businesses, set the strategic direction for both proactive and reactive communications, design and implement scalable frameworks for multi-market coordination, and serve as the strategic bridge and decision-making point between global comms leads and in-country teams. This role requires close collaboration with US-based comms counterparts, engagement with senior stakeholders across the business, and the ability to influence strategic decisions that impact brand reputation. The position directly manages a team of two, while supporting a dotted-line network of in-country communicators across 29+ markets — setting standards, frameworks, and strategic direction adopted by local teams.
Key job responsibilities
- Own the international narrative and positioning for Prime and DEX, ensuring consistency and strategic coherence across locales
- Define and deliver centralized comms strategies, messaging, and campaigns for Amazon Prime and Delivery Experience internationally
- Serve as subject matter expert and provide strategic communications counsel to senior executives (Director and VP level)
- Represent the international communications perspective in global leadership forums
- Experience in professional communications or public relations
- Experience working within a global company, with multi-country responsibilities
- Experience leading and influencing your team or organization, or experience managing teams
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience in a fast-paced, high-tech company
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Consumer communications experience and an ability to define centralized strategies
- Experience designing and implementing coordination mechanisms and processes for multi-country communications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon EU SARL (UK Branch)
Job ID: A10447793