Role: Client Support
Office base: Wigan, WN3 5BA
Hours: 35 hours per week, Mon - Fri
Contract: Temporary role, estimated for 6 months but with the potential to be extended further
- Are you passionate about delivering excellent administration and want to play an integral role within a highly regarded law firm with Sunday Times Best Place to Work?
- How would you like to gain experience in reviewing legal files?
- How would you like to work in this specialist department working alongside and professional yet and down to earth team?
Then this is the role for you!
About The Role:
We are looking for approximately 3 full time Client Support adminstrators to join us on a temporary basis due to an increase in work in our expanding Interventions Team.
The role consists of working on intervened solicitors case management system, in order to search for and extract important client data and add information to a spreadsheet.
File reviewers will work on both electronic and paper files and have the ability to work efficiently and adapt to change.
You will support and assist our Interventions department by conducting reviews of all files uplifted from the intervened firm by;
- Reviewing case files and legal documents
- Collating data from files and inputting it onto spreadsheets.
- Accurate time recording
- Adherence to all elements of the Outcomes-Focused Regulation issued by the Solicitors Regulation Authority, with particular emphasis on client care and complaints handling procedures, in order to reduce the risk of professional negligence.
What makes role so great?
This area of law is extremely unique and something that you won’t find at most law firms.
There are only 4 firms in the country who can be appointed to act as agents by the Solicitors Regulation Authority, Stephensons is one of them!
No intervention is the same, which keeps us on our toes! We never know what we are going to be dealing with. It could be conveyancing, crime, PI, or family work, which results in fantastic exposure to a variety of work types.
About the Team: