Investor Relations Associate – Transfer Agency and Distributor Oversight
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Occupation TypeSales and retail assistants
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
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Description
At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.
We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities.
Title: Investor Relations Associate – Transfer Agency and Distributor Oversight
Business Unit: Client Experience
Location: London, UK.
Barings is a leading Global Financial Services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe, and Asia Pacific.
Job Summary
Barings is seeking an Associate for its London based Global Investor Relations Team. This individual will fill a vital role on the U.K. based team and work closely with their counterparts in Charlotte NC (USA) and Hong Kong. Role expectations are to complete all day-to-day Investor Relations processes, liaising directly with clients and internal teams and help identify enhancements to the Client experience. This position will sit in London.
Primary Responsibilities
We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities.
Title: Investor Relations Associate – Transfer Agency and Distributor Oversight
Business Unit: Client Experience
Location: London, UK.
Barings is a leading Global Financial Services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe, and Asia Pacific.
Job Summary
Barings is seeking an Associate for its London based Global Investor Relations Team. This individual will fill a vital role on the U.K. based team and work closely with their counterparts in Charlotte NC (USA) and Hong Kong. Role expectations are to complete all day-to-day Investor Relations processes, liaising directly with clients and internal teams and help identify enhancements to the Client experience. This position will sit in London.
Primary Responsibilities
- Coordinate with multiple Transfer Agents, including participation in regular service review meetings, providing support in resolving escalated issues and incidents, monitoring their adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), as well as conducting annual due diligence reviews and site visits.
- A minimum of three years’ experience within asset management, transfer agency, operations, brokerage, or advisory firms.
- Demonstrates a client-centric approach alongside exemplary interpersonal skills; the culture of both the organisation and team is held in the highest regard.
- Proven ability to perform effectively under pressure, to manage multiple tasks concurrently, and to address a range of enquiries from clients, transfer agents, and colleagues.
- Exceptional attention to detail, coupled with strong analytical and problem-solving capabilities.
- Outstanding interpersonal and communication skills, with a proven capacity for collaboration across teams and with external stakeholders.
- Experience of using AI in daily business life and knowledge of successful prompting
- Fluent in PowerBi navigation and creation
Additional Skills
Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.