ISM Co-Ordinator

OneAPPS Consulting (www.oneapps.com) is a Technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and working with you.

Role: ISM Co Ordinator

Location: Glasgow - Onsite

Responsibilities:

• Serve as point of escalation for issues.
• Dispatch ticket management using ServiceNow for queue monitoring including quality checks, aged ticket remediation and escalation as required.
• Act as central point of contact for Suppliers.
• Knowledge management process – Review and validate technical solutions; also provide feedback to improve the knowledge repository and maintain knowledge articles for the function. Coordination of key hardware initiatives.
• Ensure hardware inventory management ensuring stock levels are constantly monitored.
• Hardware ordering and receipt through our internal ordering system. expectations.

Attribute:

• The ability to multitask in a high paced and demanding environment is crucial.
• Proven experience of adherence to detailed processes.
• Self-motivated personality with a very high level of attention to detail.
• A wide range of experience in a Technology role, preferably in the financial or investment banking industry.
• Able to demonstrate strong team leadership skills.
• The ability to maintain and develop formal and informal relationships with key stakeholders.

If this role sounds like you, we invite you to apply. Thanks.