IT - Administrator
UK Visa Sponsorship Analytics
Occupation Type
IT operations technicians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
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Description
Job Summary
Job Overview:
We are seeking a skilled IT Administrator to join our IT support team as the first line of contact on our newly created Service Desk. The successful candidate will play a crucial role in providing initial technical support, monitoring the incident management system, and actively participating in various IT administrative tasks, including user account management, equipment coordination, system health monitoring, audits, and system administration.
Main duties of the job
Responsibilities:
First Line IT Support:
Job Overview:
We are seeking a skilled IT Administrator to join our IT support team as the first line of contact on our newly created Service Desk. The successful candidate will play a crucial role in providing initial technical support, monitoring the incident management system, and actively participating in various IT administrative tasks, including user account management, equipment coordination, system health monitoring, audits, and system administration.
Main duties of the job
Responsibilities:
First Line IT Support:
- Act as the first point of contact, providing initial support to end-users.
- Respond to user queries and incidents through various channels, including phone, email, and in-person.
- Monitor the incident management system, log and update incidents, and ensure timely resolution.
- Escalate complex issues to higher-level support as needed.
- Create and remove user accounts on various systems as per organisational requirements.
- Manage password resets on multiple systems and ensure security protocols are followed.
- Coordinate IT equipment deliveries for new hires and office expansions.
- Arrange the return of IT equipment for offboarding employees.
- Monitor system health and performance to identify and address potential issues proactively.
- Collaborate with relevant teams to ensure optimal system functionality.
- Conduct regular IT audits to ensure compliance with security policies and procedures.
- Maintain accurate records and documentation related to IT audits.
- Administer multiple systems, including software applications a
About Us
Omnes Healthcare Limited is a growing organisation that has been operating within the NHS since 2006, offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare. We are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience. With a diverse team of over 500 staff spread across approximately 50 locations throughout the UK, we are dedicated to excellence in every aspect of our operations.
What We Can Offer To You
- Excellent work / Life balance
- Modern open office space with complimentary fresh fruit and nuts.
- 25 days holiday plus bank holidays
- An extra day off to celebrate your birthday!
- Healthcare Cash Plan
- Life Insurance
- Cycle to Work Scheme
- Salary Sacrifice Electric Car Scheme
- Charitable Giving Scheme
- NHS Discount & Support Schemes
Date posted
02 March 2026
Pay scheme
Other
Salary
£25,905 a year
Contract
Permanent
Working pattern
Full-time
Reference number
ITADMIN09032026
Job locations
Manchester
--
Manchester (M3 5NA)
All UK
M3 5NA
Job Description
Job responsibilities
Job Overview:
We are seeking a skilled IT Administrator to join our IT support team as the first line of contact on our newly created Service Desk. The successful candidate will play a crucial role in providing initial technical support, monitoring the incident management system, and actively participating in various IT administrative tasks, including user account management, equipment coordination, system health monitoring, audits, and system administration.
System Administration:
- Administer multiple systems, including software applications and tools.
- Collaborate with other IT teams to troubleshoot and resolve technical issues.
- Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Proven experience in IT support or a similar role.
- Strong knowledge of computer systems, networks, and software applications.
- Excellent troubleshooting and problem-solving skills.
- Familiarity with helpdesk and ticketing systems.
- Experience in user account management and password resets.
- Basic knowledge of system administration tasks.
- Strong communication and interpersonal skills.
- Experience working within the NHS or similar healthcare environments.
- This role may require occasional evening or weekend work to address critical issues or system updates.
- The IT Administrator will be part of a rotational schedule, operating seven days a week from 7:30 am to 8:00 pm.
- Excellent work / Life balance
- Modern open office space with complimentary fresh fruit and nuts.
- 25 days holiday plus bank holidays
- An extra day off to celebrate your birthday!
- Healthcare Cash Plan
- Life Insurance
- Cycle to Work Scheme
- Salary Sacrifice Electric Car Scheme
- Charitable Giving Scheme
- NHS Discount & Support Schemes
- Employee Assistance Program
What We Can Offer To You
- Excellent work / Life balance
- Modern open office space with complimentary fresh fruit and nuts.
- 25 days holiday plus bank holidays
- An extra day off to celebrate your birthday!
- Healthcare Cash Plan
- Life Insurance
- Cycle to Work Scheme
Essential
Qualifications
- -------
- Preferred Skills:
- Familiarity with helpdesk and ticketing systems.
- Experience in user account management and password resets.
- Basic knowledge of system administration tasks.
- Strong communication and interpersonal skills.
- Additional Advantage:
- Experience working within the NHS or similar healthcare environments.
Experience
- -------
- Qualifications:
- Bachelor`s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Proven experience in IT support or a similar role.
- Strong knowledge of computer systems, networks, and software applications.
- Excellent troubleshooting and problem-solving skills.
Person Specification
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Omnes Healthcare Limited
Address
Manchester
--
Manchester (M3 5NA)
All UK
M3 5NA
Employer's website
http://omneshealthcare.co.uk/ (Opens in a new tab)
Employer details
Essential
- -------
- Qualifications:
- Bachelor`s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Proven experience in IT support or a similar role.
- Strong knowledge of computer systems, networks, and software applications.
- Excellent troubleshooting and problem-solving skills.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Omnes Healthcare Limited
Address
Manchester
--
Manchester (M3 5NA)
All UK
M3 5NA
Employer's website
http://omneshealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Omnes Healthcare Limited
Address
Manchester
--
Manchester (M3 5NA)
All UK
M3 5NA
Employer's website
http://omneshealthcare.co.uk/ (Opens in a new tab)
LNKD1_UKTJ
Omnes Healthcare Limited
Address
Manchester
--
Manchester (M3 5NA)
All UK
M3 5NA
Employer's website
http://omneshealthcare.co.uk/ (Opens in a new tab)
LNKD1_UKTJ