IT Infrastructure Administrator (2)
CompanyRoyal London
Location
Edinburgh, Scotland, United Kingdom
Employment TypeFull-time
Posted At4/10/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (59.0%).
Occupation Type
IT operations technicians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Royal London. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Job Title: Infrastructure Administrator (Wintel)
Contract Type: Permanent
Location: Edinburgh
Closing Date: 24th April 2026
Royal London is the largest mutual life insurance, pensions and investment company in the UK. Since its foundation 160 years ago, Royal London has supported millions of people to protect and provide for themselves and their families.
Our culture is welcoming, friendly, flexible and we aim to make you always feel included. We welcome applications from individuals who have taken an extended career break or those who are transitioning from different sectors.
To support this we are always open to discussing flexible working arrangements and as we transition to hybrid working we will discuss working patterns or locations that ensure you have the freedom to be your best. It’s what makes Royal London a great place to work.
We believe that being together some of the time will help our colleagues to feel truly connected to our Spirit of Royal London culture. Many of us value the passing conversations, social interactions and building relationships that comes from being together in the office.
Role purpose
We are currently looking to recruit an IT Infrastructure Administrator to join our IT Support team on a permanent basis in Edinburgh.
The main purpose of the role is to provide technical support to Royal London colleagues for all Hardware and Software across the group.
Key Responsibilities
Contract Type: Permanent
Location: Edinburgh
Closing Date: 24th April 2026
Royal London is the largest mutual life insurance, pensions and investment company in the UK. Since its foundation 160 years ago, Royal London has supported millions of people to protect and provide for themselves and their families.
Our culture is welcoming, friendly, flexible and we aim to make you always feel included. We welcome applications from individuals who have taken an extended career break or those who are transitioning from different sectors.
To support this we are always open to discussing flexible working arrangements and as we transition to hybrid working we will discuss working patterns or locations that ensure you have the freedom to be your best. It’s what makes Royal London a great place to work.
We believe that being together some of the time will help our colleagues to feel truly connected to our Spirit of Royal London culture. Many of us value the passing conversations, social interactions and building relationships that comes from being together in the office.
Role purpose
We are currently looking to recruit an IT Infrastructure Administrator to join our IT Support team on a permanent basis in Edinburgh.
The main purpose of the role is to provide technical support to Royal London colleagues for all Hardware and Software across the group.
Key Responsibilities
- Providing professional IT 2nd Line support to all Royal London colleagues via our Incident and Service Request processes.
- Supporting both hardware and software across the group.
- Proactively managing your own workload/work queue.
- Liaising with colleagues in the IT Service Desk & 3rd line Specialist teams to find solutions to problems, and to knowledge share.
- Previous experience working in a 1st or 2nd line IT support role supporting customers both in-house and virtually.
- Experience of Microsoft technologies, including AD/Exchange/Teams/Office 365, Experience supporting Windows 10 & 11 client.
- A good understanding of virtual and VC technologies.
- Strong communication skills, both verbally and written.
- Enjoy providing excellent customer support.
- Enjoy problem solving with a positive approach to challenges
- Good understanding of the automation of systems and processes.
- Good understanding of, Networks, Monitoring, Unix & storage technologies.
- We've always been proud to reward employees by offering a number of benefits such as Pensions and Protection, Performance and role-related benefits, Lifestyle and Wellbeing
- Our culture comes from within, or to put it another way, it comes from our people. It’s what makes Royal London a great place to work.
- Our People Promise is something we live up to every day. We know we can rely on you, and you can expect plenty from us in return.
- Glassdoor ranked us among the best places to work in the UK in 2021
In fact, the first pillar of our People Promise is designed to make sure you 'work somewhere inclusive'. We want to live up to this promise; it’s good for our people and good for our customers too, because our workforce should reflect our communities.