IT Support Analyst
UK Visa Sponsorship Analytics
Occupation Type
IT user support technicians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
At Gordon Murray Group, precision doesn’t stop with engineering and manufacturing, it extends to the systems and infrastructure that keep our business running seamlessly. Behind every vehicle programme, every supplier interaction, and every design review sits reliable, secure, and responsive IT. That’s where you come in.
We are seeking an IT Support Analyst to deliver high-quality 1st and 2nd line support across the Group. Acting as the primary point of contact for end users, you will ensure incidents, service requests, problems, and changes are managed effectively through our IT Service Management platform. Working closely with Infrastructure, Applications, and Cyber Security teams, you will help maintain operational continuity while continuously improving the overall user experience.
Department IT Employment Type Permanent Location Shalford Address Wharfside, Broadford Business Park, Guildford, GU4 8EP Open in Google Maps Workplace type Onsite Reporting To Rajay Chauhan
Key Responsibilities
We are seeking an IT Support Analyst to deliver high-quality 1st and 2nd line support across the Group. Acting as the primary point of contact for end users, you will ensure incidents, service requests, problems, and changes are managed effectively through our IT Service Management platform. Working closely with Infrastructure, Applications, and Cyber Security teams, you will help maintain operational continuity while continuously improving the overall user experience.
Department IT Employment Type Permanent Location Shalford Address Wharfside, Broadford Business Park, Guildford, GU4 8EP Open in Google Maps Workplace type Onsite Reporting To Rajay Chauhan
Key Responsibilities
- Act as the first point of contact for IT-related queries via ITSM, email, Microsoft Teams, or in person.
- Deliver 1st and 2nd line technical support across hardware, software, operating systems, and networks.
Skills, Knowledge and Expertise
You are a structured and service-focused IT professional who enjoys solving problems and supporting users in a fast-moving environment. You combine technical capability with clear communication and understand that great IT support is as much about user experience as it is about technical resolution.
You’ll Likely Bring
Every department across Gordon Murray Group relies on stable, secure, and responsive IT systems. This role sits at the heart of operational continuity, ensuring minimal disruption, strong cyber hygiene, and a consistently positive user experience.
If you enjoy solving technical problems, improving service processes, and playing a visible role in keeping a high-performance organisation running smoothly, this is your opportunity to make a genuine impact.
Benefits
You are a structured and service-focused IT professional who enjoys solving problems and supporting users in a fast-moving environment. You combine technical capability with clear communication and understand that great IT support is as much about user experience as it is about technical resolution.
You’ll Likely Bring
- Proven experience in IT support, service desk, or desktop administration roles.
- Strong working knowledge of Windows and macOS operating systems.
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
- Experience supporting Microsoft 365 and cloud-based identity platforms.
- Familiarity with endpoint management tools such as Intune.
- Experience using ITSM / ticketing systems and remote support tools.
- Understanding of cyber security principles and data protection best practice.
- ITIL Foundation certification (or working towards it).
Every department across Gordon Murray Group relies on stable, secure, and responsive IT systems. This role sits at the heart of operational continuity, ensuring minimal disruption, strong cyber hygiene, and a consistently positive user experience.
If you enjoy solving technical problems, improving service processes, and playing a visible role in keeping a high-performance organisation running smoothly, this is your opportunity to make a genuine impact.
Benefits
As well as the opportunity to work with a fantastic team, the position comes with:
Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
All applicants must have the Right to Work in the UK.
About Gordon Murray Group
Gordon Murray Group is a UK-based global luxury brand dedicated to creating and manufacturing the world’s greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver-centric connection.
Apply Now
- Competitive Base Salary
- Private Medical Scheme
- Life Assurance
- Holiday Loyalty Bonus Scheme
- Enhanced Personal Pension Plan
- Enhanced Maternity & Paternity Pay
- Cycle to Work Scheme
- Salary Sacrifice Car Lease Scheme
- Parking Onsite
Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
All applicants must have the Right to Work in the UK.
About Gordon Murray Group
Gordon Murray Group is a UK-based global luxury brand dedicated to creating and manufacturing the world’s greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver-centric connection.
Apply Now