IT Support Engineer (1-year FTC – Renewable)
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (58.0%).
Occupation Type
IT user support technicians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Goodnotes. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we're merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience.
Our Values:
Dream big
—Be visionary, strategic, and open to innovation
Build great things
—Work in service of our users, always improving and pushing higher
Take ownership
—Take responsibility with bold decision-making and bias for action
Win like a sports team
—Be trusting and collaborative while empowering others
Learn and grow fast
—Never stop learning and iterate fast
Share our passion
—Share ideas and practice enthusiasm and joy
Be user obsessed
—Empathetic, inquisitive, practical
Overview:
Our Values:
Dream big
—Be visionary, strategic, and open to innovation
Build great things
—Work in service of our users, always improving and pushing higher
Take ownership
—Take responsibility with bold decision-making and bias for action
Win like a sports team
—Be trusting and collaborative while empowering others
Learn and grow fast
—Never stop learning and iterate fast
Share our passion
—Share ideas and practice enthusiasm and joy
Be user obsessed
—Empathetic, inquisitive, practical
Overview:
We are seeking a proactive and tech-savvy IT support to join our IT team in London. You will assist in day-to-day IT operations, support production teams, office teams and support the implementation and management of new technologies. In a predominantly Apple-focused environment, this role will be responsible for managing macOS and iOS devices, including setup, security configuration, and troubleshooting to ensure seamless operation and optimal performance throughout the organization.
Key Responsibilities:
Key Responsibilities:
- Assist in routine IT support tasks to ensure smooth daily operations.
- Provide first-tier support to internal team members for IT-related issues and issues with our internal tech stack (including but not limited to Google Workspace, Okta, Crowdstrike, macOS, Mosyle, Webex, Unifi, AppStoreConnect, Atlassian, Intune)
- Administer IT asset inventories
- Support the team in managing access and enforcing security
- Contribute to research and comparison of IT solutions, focusing on security enhancements and innovative tools.
- Participate in the onboarding of new team members
- Assist with network maintenance and troubleshooting to ensure optimal performance.
Requirements:
- 1-4 years of experience in IT support or a IT help desk environment in a collaborative, fast-paced environment.
- Basic understanding of IT systems, networks, and security principles.
- Strong problem-solving skills and the ability to work independently.
- Effective communication skills and fluency in English.
- Proactive and customer-oriented approach.
- Experience with device management and cloud technologies.
- Experience managing macOS and iOS devices in a corporate environment
- Prior experience or familiarity with automation platforms
- Take Home Assignment
- An introductory call with someone from our team. They want to hear more about your background, what you are looking for, and why you'd like to join Goodnotes
- Technical hands-on interview with one of our IT Engineer
- AI Literacy Interview
- Hiring Manager interview: A call with your hiring manager. This is the person who will be managing you day to day, working on your growth and development with you as well as support you throughout your career at Goodnotes.
- Flexible working hours - fully office based initially, 3-5 days in office per week after probation
- Hybrid work friendly working environment
- A supportive team that values innovation and efficiency
Goodnotes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records.
By submitting your application, you acknowledge that you have read and understood our Candidate Privacy Notice, which provides important information about the data we collect during the application process. You can find it here.