Who is Forcepoint?
Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!
The IT Systems Architect designs, implements, and maintains IT systems and their interactions. This role supports cross-system troubleshooting, maintains system documentation, and collaborates with technical teams to ensure systems are robust, secure, and aligned with business objectives. Your work directly impacts operational resilience and user experience, following ITIL and Service Desk Institute best practices.
The IT User eXperience and Enablement (UXE) Department is responsible for the technology used daily by every part of the business. This includes Video Conferencing suites, Laptops, Office IT equipment and Core-Business Applications.
The IT Systems Architect designs, implements, and maintains IT systems and their interactions. This role supports cross-system troubleshooting, maintains system documentation, and collaborates with technical teams to ensure systems are robust, secure, and aligned with business objectives. Your work directly impacts operational resilience and user experience, following ITIL and Service Desk Institute best practices.
This person will work as a member of a globally distributed team of talented IT Professionals within Forcepoint. We will work together to deliver excellence to the company, with a focus on outstanding customer experience and delivery.
Responsibilities
- Assist with cross-system troubleshooting and design for recoverability and observability.