Junior Account Manager (French speaking)

⚽️ We’re on a mission to change the football transfer market.

TransferRoom is a hyper-growth B2B SaaS SportsTech company and the only digital marketplace in the world focusing on the global football industry.

We do this by empowering football clubs, agents and players to be successful in the transfer market by giving them real-time market intelligence and direct access to a global network of decision-makers.

TransferRoom has become a must-have for key stakeholders in football’s transfer market. It’s used by 800+ clubs, including Man City, Liverpool and Juventus, 550 trusted agencies and 8000 professional players. It has empowered clubs and agents to facilitate over 9,500+ transfers since its launch in 2017.

💻 How We Work

The Revenue team are truly global and they have the opportunity to connect weekly in 121s and team meetings, as well as in person at TransferRoom events.

🏟️ Locations

Our London office is at Bankside, with additional tech hubs in Poland and Ukraine.

Our office is naturally social, especially Tuesdays, Thursdays & Fridays, when we have regular team drinks, celebrations and five-a-side football.

🎯 What You'll Be Working On

As TransferRoom’s French speaking Account Manager you’ll play a pivotal role in ensuring the optimal usage of TransferRoom's platform, driving value for our clients, and ultimately contributing to their long-term success. You will be responsible for delivering upsell and renewals performance from your customers in the French speaking regions. You'll work with football agencies and clubs in a market of high importance for the TransferRoom ecosystem.

• You’ll be responsible for developing and maintaining strong trusting relationships with our key agent and club stakeholders
• You’ll act as a product expert
• You’ll onboard our customers and ensure successful product adoption, usage and satisfaction by providing training in new features and products

You'll close upgrade, upsell and cross-sell revenue from your assigned accounts

You'll close customer renewals

You’ll collaborate cross-functionally with sales, strategy and product teams to advocate for customer needs and feedback

We hire for potential and mindset, not just a checklist of skills — so you don’t need to have demonstrated everything - If you’re excited about changing the football transfer market, we’ll support you with onboarding and learning opportunities to get up to speed.

✅ You Should Apply If

• You have experience in Account Management, Sales or Customer Success roles in SaaS - experience in sports is an advantage
• You have strong existing understanding of football club operations OR ability to quickly acquire this knowledge
• You have strong interpersonal skills with the ability to build rapport and trust with clients
• You have excellent communication skills and proactive problem-solving skills including ability to navigate complex customer situations
• You are willing to travel frequently and at short notice to meet with clients in person
• You are fluent in French and English
  
  

Not ticking every box? That’s okay! Research shows that underrepresented groups often self-select out of applying unless they meet every single requirement. If this role excites you, we’d love to hear from you — even if you’re still growing into some of these skills.

🏁The Interview Process

We Keep Things Simple And Respectful Of Your Time

• Screening Call – meet our talent team and learn more about TransferRoom
• Hiring Manager Call - meet the leadership team for this territory
• Interview Task – show us how you engage with customers
• Final Stage Interview – meet our CRO and a values-based conversation
  
  

We move quickly and work around your availability — our goal is to give you clarity at every step.

🤩 What’s In It For You

• Employee assistance programme
• 25 days holiday plus bank holidays
• Life insurance
• Critical illness
• Auto-enrolment pension with Hargreaves Lansdown, enhanced when you contribute through salary sacrifice, with a further savings boost from our employer top-up
• Enhanced parental leave
• Learning budget for everyone
• Discounted gym membership via Hussle
• A generous employee Referral Bonus scheme
• Team building days and events
• Cycle-to-work scheme and an annual travel season ticket loan
• ‘Matched Giving’ programme where we donate when our employees donate
• We are a unique combination of a scale up with security
  
  

We are a fast scaling, category creating company with smart teammates who love what they do. With a unique combination as a scale up with security, we have an 86% Employee Satisfaction Score, a Likelihood to Recommend score of 8.3 and a score of 8.8 for how our colleagues rate their relationships with their coworkers.