Junior IT Support Technician
UK Visa Sponsorship Analytics
Occupation Type
IT user support technicians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
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Description
Job Posting End Date: March 09
Who are we?
We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.
The role
What will you be doing?
Role: Junior IT Support Technician
Location: Dorking (with hybrid working) Some occasional travel to other offices for support activities or divisional meetings as required.
Salary: Circa £30,000
Unum UK is seeking an Junior IT Support Technician to join our Modern Workplace team. This is a great opportunity for someone early in their career—whether you have around a year of experience in a Service Desk or tech support environment, or you’ve built solid foundational IT skills and are ready to take the next step.
Working as part of the Modern Workplace team, you will help deliver reliable, secure, and user-friendly digital services by providing technical assistance, performing routine maintenance tasks, and supporting internal users with day-to-day technology needs. You will play a key role in supporting the operation of the organisation’s modern workplace, end-user technology.
If you are a curious, collaborative team player who’s eager to learn and grow, this is an excellent opportunity.
What will you bring?
Who are we?
We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.
The role
What will you be doing?
Role: Junior IT Support Technician
Location: Dorking (with hybrid working) Some occasional travel to other offices for support activities or divisional meetings as required.
Salary: Circa £30,000
Unum UK is seeking an Junior IT Support Technician to join our Modern Workplace team. This is a great opportunity for someone early in their career—whether you have around a year of experience in a Service Desk or tech support environment, or you’ve built solid foundational IT skills and are ready to take the next step.
Working as part of the Modern Workplace team, you will help deliver reliable, secure, and user-friendly digital services by providing technical assistance, performing routine maintenance tasks, and supporting internal users with day-to-day technology needs. You will play a key role in supporting the operation of the organisation’s modern workplace, end-user technology.
If you are a curious, collaborative team player who’s eager to learn and grow, this is an excellent opportunity.
What will you bring?
What You’ll Do
- Provide technical support to colleagues in person, at the Tech Bar, and remotely – helping with hardware, software, and collaboration tools.
- Assist with the setup, installation, and configuration of laptops, mobile devices, peripherals
- Support Microsoft 365 applications such as Outlook and Teams, guiding users through common issues
- Support meeting room technologies, including Microsoft Teams Rooms, basic AV troubleshooting, and presentation equipment (with guidance)
- Assist with Microsoft Teams Live Events to enable smoot business communications
- Support onboarding new starters/offboarding and, troubleshooting issues
- A positive, adaptable approach and the ability to handle multiple priorities.
- Confident communicator with a strong customer‑focused mindset.
- Some experience in a Service Desk or IT support environment is helpful, but not essential if you have the right aptitude and enthusiasm.
- Familiarity with operating systems such as Windows or macOS (hands‑on experience is a bonus)
- Experience using an ITSM tool (like ServiceNow) is desirable, but we’re happy to support you in learning this
Our Benefits
At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.
We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk.
Company
Unum UK
- Generous Bonus
- DC pension scheme
- Life, medical and income Insurance
- Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
- 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
- Salary sacrifice electric car scheme
At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.
We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk.
Company
Unum UK