Key Account Manager - Retail & E-Commerce
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (45.0%).
Occupation Type
Sales accounts and business development managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,200
(£28.31 per hour)
Occupation rate applies
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Description
About Franke
We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.
The Franke Home Solutions division is the world’s leading provider of smart systems for domestic kitchens. Drawing on a long history of reliability and expertise, we help our partners enhance their businesses and provide outstanding kitchen and cooking experiences to our consumers by offering complete solutions for food preparation and cooking.
About The Job
We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.
The Franke Home Solutions division is the world’s leading provider of smart systems for domestic kitchens. Drawing on a long history of reliability and expertise, we help our partners enhance their businesses and provide outstanding kitchen and cooking experiences to our consumers by offering complete solutions for food preparation and cooking.
About The Job
- Reports to the National Sales Manager Retail and e-Commerce
- Day to day Management of specified national retail and e-commerce customer accounts to include: product ranging, forecasting, pricing and terms negotiation, head office and store level relationship management
- To grow turnover and profitability with all accounts in a sustainable fashion
Your tasks
Experience
- Managing Key Customer Accounts at all levels as the responsible Franke contact
- Building head office relationships in buying, merchandising/planning and marketing to drive ranging and promotional activity
- Building relationships with regional and store level customer representatives to drive sales and brand awareness
- Implementing but also driving strategic initiatives alongside NSM
- Managing information: pricing & promotional P&Ls, product forecasts, customer data requests
- Work closely with the Internal Key Account Manager to ensure all data and tasks are completed
- Work closely with all internal colleagues in each business function to ensure smooth running of customer accounts
- Present and report on competitor activity within the category.
Experience
- 3+ years of sales experience in similar role
- Of working with multiple, complex accounts in the national retail and e-commerce sectors.
- Of delivering customer pitches and training
- Proven track record in managing and negotiating with key account customers
- High level of education – ideally to degree standard
- Strong analytical, numerical and communication skills
- Competent in preparing reports, undertaking presentations, managing time and workload
- Experience of CRM applications
- High level of IT literacy
- High level of attention to detail
- Pension Scheme with 6% employer contribution
- Other employee benefits
- Discounts on Franke products
- Some flexibility in hours required to support the needs of the business including some national travel and occasional overnight stays.
Important information for all executive search companies, headhunters and HR consultants
The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will
be paid.