Knowledge Specialist
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The role can be based in any of our offices with flexibility to work from home. Regular attendance in the office will be required.
About the Role
This position will play an important supporting role in the firm's Knowledge Services and Systems (KSS) activities concerning the provision of our library and knowledge management (KM) resources
Responsibilities
- Carrying out legal and business research using both printed and electronic resources
- Providing a help desk support function, dealing with enquiries from colleagues in person and remotely
- Assisting with the provision of current awareness information to colleagues
- Creating and amending pages of the firm's KSS provision on Brodies' Intranet, using webpage creation software
- Maintaining knowledge of legal information resources, both in printed and electronic form
- Providing training to colleagues on KSS, KM and legal resources
- Assisting with the administration of new and existing content within Brodies KM Systems including the Knowledge at Brodies portal and knowhow document databases
Qualifications
- A KM/library/information services background preferred
- Experience within a legal environment preferred
Required Skills
- Ability to work on own initiative, be proactive and committed to ‘getting the job done'
- Experience of carrying out legal research tasks quickly and accurately
- Has knowledge and experience of relevant IT applications and seeks out opportunities to enhance IT literacy through training
- Excellent communication skills (both written and verbal)
- Excellent attention to detail
- Prioritisation, time management and organisational skills
- A collaborative working style, able to work on own initiative and as part of a team