L&D Administrator

Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialised property types.

Colliers UK is headquartered in London, with over 1,400 professionals across 16 offices in the UK and Ireland.

Job Description

We are looking for an organised and proactive Learning & Development Administrator to support the day-to-day operations of the Talent & Development team. The Team consists of three specialists who sit within the wider People & Culture department, made up of over 20 people. The Learning & Development Administrator provides operational and administrative support to the L&D function. The role ensures the smooth coordination, scheduling, and delivery of training programmes, maintains learning systems and records, and supports employees and managers with learning-related queries.

This role is ideal for someone with strong attention to detail, excellent communication skills, and an interest in developing a career in Talent & Development.

Key Responsibilities

Training Coordination

• Coordinate and schedule internal and external training sessions (virtual and in-person).
• Manage training calendars and communicate schedules to employees and stakeholders.
• Book venues, trainers, equipment, and learning materials where required.
• Organise logistics including invitations, attendance tracking, and feedback forms.
• The desire to step into delivering training themselves

Learning Systems Administration

• Maintain and update the Learning Management System (LMS).
• Upload learning content, courses, and training materials.
• Enrol employees onto courses and manage training records.
• Produce reports on learning activity, completion rates, and compliance training.

Administrative Support

• Provide administrative support to the L&D team and learning initiatives.
• Maintain accurate training records and documentation.
• Process training requests and maintain training databases.
• Manage shared inboxes and respond to learner queries.

Data & Reporting

• Track attendance, course completion, and training evaluations.
• Prepare regular reports and dashboards for HR and leadership.
• Support the analysis of learning data to help improve programmes.

Stakeholder Support

• Act as a point of contact for employees regarding learning opportunities.
• Liaise with internal departments, trainers, and external providers.
• Support onboarding and mandatory training coordination.

Continuous Improvement

• Suggest improvements to training administration processes.
• Support the rollout of new learning tools, platforms, or initiatives.
• Assist with communications promoting learning opportunities across the organisation.

Qualifications

Key Skills & Experience

Essential

• Previous administrative experience (ideally in HR or L&D).
• Strong organisational and coordination skills.
• Excellent attention to detail and record-keeping.
• Proficiency in Microsoft Office

Desirable

• Experience supporting training or learning programmes.
• Familiarity with Learning Management Systems (e.g., Cornerstone, Workday Learning, Moodle).
• Understanding of HR or L&D processes.
• Experience with reporting or data analysis.

Qualifications

• GCSEs or equivalent (including English and Maths) – required.
• CIPD Level 3 (or working towards) – desirable.

Personal Attributes

• Highly organised and able to manage multiple priorities.
• Proactive and solution focused.
• Collaborative team player.
• Customer-service oriented with a helpful and approachable manner.

Additional Information

At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step-free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history.

Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010.

Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including colour, nationality and ethnic or national origins); religion or belief; sex; or sexual orientation. We also value diverse experience and neurodiversity.