About Jaja
Our Mission: Empowering our customers to buy, borrow, and build—driven by tech, fuelled by data, and built for the future.
Our Company Values: Care Deeply, Adapt & Thrive, Challenge everything, Go for it! Own it, Make it Simple
Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making.
We are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as we say it, Make Simple.
We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.
Why Join Us?
This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.
We have a collaborative team structure fueled by an exciting mix of people, welcoming experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself!
Key Responsibilities
- Deepen Existing Customer relationships to drive positive customer engagement, improve profitability, and reduce losses.
- Run credit, pricing and marketing strategies to achieve this goal
- Deliver these strategies by using Python/R/SQL, Alteryx and Tableau, to manipulate and analyse data on a day to day basis, working at the cutting edge of analytical and statistical techniques.
- Promote a test-and-learn approach, constantly challenging existing strategies and processes to find better outcomes.
- Providing the business with data-based insight and recommendations for changes and improvements, and see those all the way through to implementation on a wide range of things including: limit management, balance transfers, promotional campaigns, and general portfolio management.