Lead Technical Product Owner

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

We want to be the leaders in new technology that transforms coffee experiences. At the heart of this is our coffee technology hub in Sofia, developing fresh solutions and reimagining the future of coffee to make greatness every day.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Lead Technical Product Owner (Enterprise/Data) you’ll help make greatness every day too.

The Technical Product Owner will be responsible for owning and managing one or more of our Key Enterprise Technology Platforms. This role requires a combination of technical knowledge, analytical skills, planning ability and strong leadership skills to ensure the successful development, implementation, and optimization of Enterprise technology solutions that align with Costa Coffee's business objectives.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Life, Accident & Disability Insurance
• Healthcare Benefits for you and your dependents
• Preferential rates on a Multisport Card for you and the family

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Lead Technical Product Owner is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll:

• Take full ownership of Costa’s key Enterprise platform, Dynamics 365, driving the vision and roadmap to ensure alignment with business goals
• Work closely with cross-functional teams including Supply Chain, Finance and People as well as Technology, to gather requirements, prioritise features, and deliver high-quality technology solutions
• Develop, maintain, and prioritise the product backlog, balancing business as usual and change with technical debt remediation and ensuring that it is aligned with the overall product strategy and objectives
• Lead agile development processes, including sprint planning, daily stand-ups, and retrospectives, to ensure efficient and effective delivery of technology solutions
• Utilise technical knowledge to guide development teams, provide clear specifications, and ensure the feasibility and scalability of solutions

Who you are

It’s your unique ingredients we’re interested in:

• Ability to facilitate team events and unite a delivery team towards a vision and defined goals
• Ability to author and maintain an emergent backlog with the right level of detail in collaboration with the delivery team and various stakeholders
• Experience as a product owner, or technical analyst – experience defining requirements, documenting systems, integration flows, and data
• Experience working with Dynamics 365 – Finance and Supply Chain Management and Customer Engagement
• Experience working with web services / systems integrations

To learn more about our Bulgaria hub, our roles, and Costa Coffee, head to our careers site here: https://bit.ly/bulgariahub.

Location – Sofia – Hybrid

The role will be hybrid model with the expectation of being in the Sofia office 2-3 days per week as required. Some international travel may also be required on up to a quarterly basis.

For any reasonable adjustments and general queries, please get in touch with Costa.Recruitment@costacoffee.com