Lead Technical Programme Manager – In Store Experience; Tills
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About Tesco
Our vision is to become every customer’s favourite way to shop,
whether they are at home, in a store or on the move, anywhere in the
world. We want our customers to be
inspired and, whatever they are looking for, we’re finding bigger and better
ways to provide it.
Tesco are in the middle of an ambitious and exciting programme
to completely overhaul the customer and colleague checkout experience. Having
deployed an in house till solution in the UK, with rollout in progress in ROI
and trials starting in Central Europe, we are continuously working to ensure
our platforms can support the demand required to serve our customers a little
better every day and offer new and exciting propositions in store.
This is an opportunity for a Lead Technical Programme Manager to
be involved in the heart of key strategic programmes. You will be working closely with Business and Technology teams
to shape development and rollout plans and leading a team of TPMs to deliver
these goals. You must be comfortable with ambiguity and skilled at shaping
programmes from early inception through to delivery.
The position will be based in our Welwyn Garden City office.
As a Lead Technical Programme Manager, you will deliver complex,
cross-functional technology programmes that support colleagues and help serve
our customers better. They work collaboratively, influence Product, Engineering
and business colleagues and lead the programme to deliver value quickly and
often.
•
Lead and deliver programmes with multiple business and technical risks that
will impact the success of key Tesco business priorities
• Define and track performance against
customer and business KPIs
• Managing Risks and Issues and influencing
multiple dependent teams
• Establish new or improve existing delivery
methodology to deliver the programme goals
•
Create and track a plan to deliver the programme goals, including the technical
implementation plan. Owning the release plan and stakeholder communication and
weekly Governance
• Understand trade-offs in delivery, using
experience and influencing skills to drive consensus with our Business,
Technology and Engineering teams to obtain the best value and solution
•
Able to foresee potential risks and issues, establish a process, facilitate
discussion, and manage escalations
• Act on opportunities to adopt trends and new
concepts in programme and product delivery
• Able to understand and drive a technical
architecture to be able to foresee the impact on dependencies, delivery
timelines and implementation plans
•
Have good knowledge of System, Software and Data engineering and
implementations best practices to appreciate delivery challenges • Understand
technology concepts, grasp new ones quickly and appreciate their implications
on delivery
• Effectively manage major incidents, ensuring
stakeholders are updated with the right information to drive the correct
decisions • Collaborate with the Product and Engineering teams to define annual
budgetary requirements • Build positive relationships with suppliers &
external stakeholders to deliver software or professional services
• Coach peers and other roles, teaching where
required, on methodologies and programme management tools and coach/mentor on
leadership
•
Leading other TPMs in the team and coordinating their plans into wider
programme plan
•
Play an active leadership role in the TPM guild and community – proactively
influencing capability and capacity planning for TPMs
An ideal candidate must have demonstrated below key skills in
their current and past roles:
- Managing Risk
- Programme Governance
- Business Awareness
- Communicating and Influencing
- Data Analytics and insight
- Strategic thinking and problem solving
- Finance and Procurement
- Embracing and Enabling Change
- Curiosity and Learning
- Core Technology
- Product Methodologies
- Retail Technology
Awareness
- Development Life-cycle
- Have a proven record of accomplishment in delivering
technology across multiple teams in multiple geographies
- Have experience of building credible relationships and
influencing senior management & leadership teams
- Flexibility, ability to plan and organise, responsiveness,
creativity, self-starter
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager