Learning & Development Manager
UK Visa Sponsorship Analytics
Occupation Type
Human resource managers and directors
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£52,900
(£27.13 per hour)
Occupation rate applies
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Description
Department: Human Resources
Location: London Heathrow
We are looking for a talented Learning & Development Manager who will be responsible for delivering our learning and development strategy across a multi-site operational business; covering mandatory requirements, operational practical training, competency assessment, and skills development programmes.
This is an on-site based role located at our London Heathrow UK Head office.
Your main responsibilities on a day to day basis will be:-
- Lead and manage a team of 7, including L&D Specialists, Operational Skills Trainers, and a Digital Learning Developer.
- Own the Learning Management System ensuring accuracy of records and efficiency of processes.
- Deliver and grow a comprehensive learning aligned with organisation's goals, fostering a culture of continuous learning.
- Manage the mandatory training framework, ensuring compliance with CAA regulations and other internal and external requirements.
- Lead the digitalisation plan for Training, managing the creation of e-learning solutions; and micro-learnings to support organisational training needs.
- Relevant qualification in Education and Training.
- Experience using Success Factors LMS desirable.
- Strong track record of delivery in a learning and development role within a multi-site Operations / Logistics business.
- To be innovative and change-driven.
- Strong influence and collaboration skills.
- Excellent relationship builder and stakeholder management.
- Strong leadership capabilities.
Our Values
Safety
- Always look out for our own and each other's safety.
- Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
- Comply with all relevant safety regulations and standards at all times.
- Learn from mistakes and share that learning.
- Delight customers by actively anticipating their needs, concerns and preferences.
- Offer alternative "yes" solutions to "no" situations.
- Deliver service excellence and always aim to exceed customer expectations.
- Appreciate everyone's background, cultural values and opinions at all times.
- Actively listen and understand other's intent and point of view, especially during disagreements.
- Build trusting relationships, demonstrate empathy and care for others.
- Always do the right thing. Do it right the first time.
- Demonstrate extreme ownership: See it, Own it, Solve it.
- Adopt a growth mindset: keep learning, stay agile, be resilient.
- Set high expectations, embrace innovation and practice continuous improvement.
- Prioritise SATS Group's interests over one's own and department needs.
- Proactively share resources, ideas and information constructively.
- Build on each other's strengths and ideas to achieve win-win outcomes.