Limited Production Operations Manager *Internal Only*
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (40.0%).
Occupation TypeProduction managers and directors in manufacturing
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,000
(£28.21 per hour)
Occupation rate applies
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Description
*This is currently an internal-only role*
Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who We Are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
Want to see where a career at Lush could take you? Head over here to explore real stories of growth and development across the business.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
About The Role
We are looking for an experienced Limited Production Operations Manager to lead Limited Production, supporting areas that collectively deliver c. £40m+ in sales.
This is a senior leadership role, accountable for the performance of multiple production areas through the leadership of department managers, alongside direct line management of key roles within support functions.
You will set direction, align priorities, and ensure consistent delivery across ECs, Lustres, Direct Print, Moulds, and associated support teams.
While your primary focus is leading through managers, you will also directly lead specific specialist roles, ensuring alignment between production and support functions and strengthening end-to-end operational performance.
Core Responsibilities
Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who We Are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
Want to see where a career at Lush could take you? Head over here to explore real stories of growth and development across the business.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
About The Role
We are looking for an experienced Limited Production Operations Manager to lead Limited Production, supporting areas that collectively deliver c. £40m+ in sales.
This is a senior leadership role, accountable for the performance of multiple production areas through the leadership of department managers, alongside direct line management of key roles within support functions.
You will set direction, align priorities, and ensure consistent delivery across ECs, Lustres, Direct Print, Moulds, and associated support teams.
While your primary focus is leading through managers, you will also directly lead specific specialist roles, ensuring alignment between production and support functions and strengthening end-to-end operational performance.
Core Responsibilities
- Lead and develop a team of production managers, ensuring clarity of expectations and consistent delivery
- Lead through a combination of direct and indirect reports, adapting your leadership style accordingly
- Coach and develop production managers to build strong, accountable teams
- Provide clear direction and support to direct reports within support functions
- Build leadership capability across your management team
- Create alignment and cohesion across production and support areas through strong communication and shared goals
- Foster a culture of accountability, ownership, and continuous improvement
- Understands when to lead through others and when to be hands-on
- Balances empowerment with clear accountability
- Builds strong relationships across both production and specialist functions
- Maintains high standards while supporting development
Operational & Strategic Accountability
You Will Have Accountability For
Who We’re Looking For
We’re looking for a commercially aware and people-focused leader who can bring out the best in others while maintaining a clear grip on operational performance. You will combine strong analytical thinking with the ability to communicate clearly, influence effectively, and lead with purpose.
You are motivated by delivering high standards, aligned with our values, and comfortable operating across both strategic and operational levels.
Experience & Expertise
You Will Have Accountability For
- ECs (Fragrances)
- Lustres
- Direct Print
- Moulds & CNC
- EC Admin & Compliance
- EC Regulatory Affairs
- EC Customer Service
- EC Quality Control
- Dangerous Goods Specialist
- Limited Procurement
- Budgeting and P&L management
- Regulatory compliance (including GMP)
- Health & Safety
- Quality standards
- Stock management
- Risk management (including BCP)
- IP protection and security
- Supply strategy and growth (including R&D collaboration)
- Production, freight, and supply planning
- Product launch and discontinuation planning
- Operational excellence and continuous improvement
Who We’re Looking For
We’re looking for a commercially aware and people-focused leader who can bring out the best in others while maintaining a clear grip on operational performance. You will combine strong analytical thinking with the ability to communicate clearly, influence effectively, and lead with purpose.
You are motivated by delivering high standards, aligned with our values, and comfortable operating across both strategic and operational levels.
Experience & Expertise
- Significant experience within a manufacturing environment (5+ years), with a strong understanding of production operations
- Proven ability to lead and develop management teams and personnel across multiple functions
- Solid experience in regulatory compliance, operational processes, and equipment or asset management
- Strong communicator, able to engage and influence a wide range of internal and external stakeholders
- Highly organised, with the ability to prioritise effectively and manage competing demands
- Analytical and data-driven, with the ability to identify trends, risks, and opportunities to inform decision-making
- Solution-focused, with strong problem-solving capability and sound judgement
- Able to balance attention to detail with a broader, strategic perspective
- Passionate about ethical manufacturing and creating fresh, high-quality products
- Strong awareness of industry trends, innovation, and competitor activity
- Values-led, with a strong ethical compass and alignment to our brand and beliefs
- Resilient, adaptable, and comfortable operating in a fast-paced, evolving environment
- 25 days holiday plus bank holidays
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
- Enhanced paternity leave*
- Bonus scheme
- Day off for weekday birthdays
- Holiday purchase scheme
- 50% discount on Lush products and spa treatments
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- There’s a big difference between "Flexible Working " (the legal minimum) and working flexibly. What that looks like varies from role to role and location to location. We actively welcome conversations about what working flexibly could mean and look like for you.
- We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
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