• Accurately completing management information processes (MI)• Processing bills• Ensuring all files are kept within ISO 9001 guidelines• To ensure compliance with the SRA Standards & Regulations• Adhere to the Keoghs Values• Ability to work in target driven environment
The role will also involve an understanding of the court process, to include
- Drafting defences
- Completing direction questionnaires
- Dealing with disclosure and exchange of evidence
- Completing pre-trial checklists
- Instructing Counsel
- Drafting CPR Part 18 questions
- Drafting CPR Part 35 questions
- Drafting Counter schedules
Working Hours
35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch
Experience, Skills and Qualifications
Essential:
• Experience of litigation and handling Credit Hire files with evidence of managing own case load
• Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
• Ability to use own initiative
• Ability to plan and prioritise workloads
• Excellent listening and verbal communication skills
• Good telephone negotiation skills
• Ability to follow work processes and keep to Strategy
• Ability to recognise when sensitivity and tact are required
• Ability to make decisions
• Ability to remain calm under pressure
• Good IT skills including Word, Outlook, and experience of a Case Management System preferred
• Adhere to the Keoghs Values
Desirable:
• Experience of handling PI claims
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We are connected
We are Dynamic
We are Innovative
We succeed together
#INDUKI
Benefits