Locality Maintenance Manager

We are currently working in partnership with a Social Housing provider, based in the West Midlands who are committed to affordable, high quality housing, including a focus on building new affordable homes and investing in energy efficiency and safety for existing properties.

They are looking to appoint a Locality Maintenance Manager on a two month temporary contract with the view to go permanent.

The role is a full time position and is a fully office/site based role. The daily rate is £300 - £350 per day via an umbrella company.

The ideal candidate will have extensive experience of providing updated knowledge of employment law to senior stakeholders along with leading on complex employee relations cases.

Duties will include (but are not limited to):

• Managing operational delivery of DLO services, overseeing assistant managers, surveyors, and trades staff to ensure efficient property maintenance and high-quality repairs
• Delivering day-to-day supervision, training, induction, and deployment of staff to meet programme targets, quality standards, and resident satisfaction
• Monitoring team performance and KPIs, ensuring right-first-time repairs, resolving underperformance, and maintaining service efficiency
• Conducting regular site inspections, risk assessments, and audits, ensuring compliance with health and safety regulations, CDM requirements, and organisational policies
• Controlling budgets and expenditure, managing overtime, materials, and contractor costs to achieve value for money and financial accountability
• Overseeing contractor and contract management, ensuring quality of works, timely delivery, and compliance with policies and standards
• Communicating with residents, colleagues, and stakeholders, ensuring updates on works progress, managing expectations, and maintaining high customer satisfaction
• Implementing process improvements, identifying efficiencies, and promoting a positive operational culture across the team

Experience/Qualifications required:

• Holds professional qualifications in building, construction, or asset management, including Level 3 building-related and recognised higher-level Health & Safety certifications (SSSTS/SMSTS)
• Extensive leadership experience, managing teams effectively, resolving conflicts, delegating responsibilities, and fostering trust and motivation
• Strong commercial acumen, with full P&L responsibility, budget management, and experience in financial planning, forecasting, and business case development
• Demonstrates advanced analytical skills, including data analysis, reporting to leadership, and use of tools such as Excel and Power BI
• Experienced in operational and contract management, ensuring compliance with corporate policies, delegated authorities, and service standards
• Skilled in problem-solving and decision-making, gathering information, evaluating options, and implementing effective solutions autonomously
• Effective influencer and communicator, able to engage with stakeholders, internal teams, and customers at all levels, improving collaboration and performance
• Strong organisational and project management skills, capable of managing multiple priorities, meeting deadlines, and driving operational efficiency
• Customer-focused, with experience improving client satisfaction, service delivery, and stakeholder engagement in challenging or high-pressure environments
• Proficient in Microsoft Office and HR/operations systems (e.g., OpenHR), with practical knowledge of workflows, payroll, reporting, and process improvement

Working hours:

• 39 hours per week
• Monday – Friday
• All office/site based

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.